How do chatbots work? | Intellipaat

Chatbots can be stateless or stateful, and their levels of complexity vary. Stateless chatbots approach every interaction as though it were with a different user. Stateful chatbots, on the other hand, can look back on previous conversations and contextualize new responses.

Learn Artificial Intelligence Course and get successful.

Low or no coding is needed to integrate a chatbot into a service or sales department. Developers can create conversational user interfaces for third-party business applications thanks to the availability of many chatbot service providers.

The right natural language processing (NLP) engine must be chosen before a chatbot can be implemented. The chatbot needs a speech recognition engine, for instance, if the user communicates with the bot by voice.