Everything You Should Know About a VoIP Phone System

VoIP or Voice over Internet Protocol is popularly known as internet calling, internet telephony, and IP telephony. It is an excellent alternative to a PSTN (public switched telephone network). As the VoIP phone system becomes increasingly popular, are you confused if it will be the right choice for your business? So, here’s all you must know about a VoIP phone system for small businesses before arriving at a conclusion.

Definition of a VoIP Phone System

A VoIP phone system transmits voice calls over multiple IP networks. It is used for making phone calls with the help of an internet connection instead of making calls via a landline. Recent improvements and advancements are making VoIP the standard mode of communication for small and big businesses.

Is VoIP More Expensive Than Traditional Business Communication Systems?

No, VoIP is comparatively cheaper than traditional communication mediums used by businesses for ages. It is a hassle-free and low-cost telecom option that suits the unique requirements of all kinds of firms. Adopting this type of upgraded telephone system gives businesses the freedom to remove or reduce costs associated with conventional business communications.

How Does It Work?

If it is a regular phone call, the service provider provides a designated physical path. That path lies between you and the person number you are trying to reach. If you opt for VoIP service, calls will be transmitted differently. Your voice will be transformed into digital packets. Codecs are responsible for converting audio voice signals into several digital packets. Codecs can be software-based processes or hardware devices. They can compress voice signals and encode them in the form of digital signals.

What Are Softphones?

VoIP phones that are software-based are called softphones. They are programs or apps installed on a computer or mobile phone. The interfaces of such programs or apps replace a traditional handset. You can use them via a keyboard or touchscreen. Calls through the phones mainly use a microphone and a headset. They can use your computer’s existing speakers.

The Bottom Line

If you are looking for a future-proof and reliable platform for communication, VoIP is perfect for your business. For any kind of IT support Dayton, you should approach a Managed IT Service provider. For best results, make sure you always research well and find a reputed IT service provider to get quality Managed Services for Small Business at competitive prices.