🛣️The Race to the Bottom | Why Connectivity Needs SD-WAN to Preserve Quality⛽

Ronald BartelsRonald Bartels
4 min read

In today's highly competitive connectivity market, there's an alarming trend that threatens to undermine the very foundation of business communications: the race to the bottom. As service providers aggressively cut costs to outdo each other, the first casualty is often the quality of service. Businesses are left grappling with unreliable connections, poor customer support, and degraded performance—issues that can cripple operations in an increasingly digital world.

This is where Software-Defined Wide Area Networking (SD-WAN) steps in, offering not just technological advantages but also critical support and service benefits that can make or break a business's ability to function effectively. Among the various SD-WAN solutions available, Fusion's offering stands out as a beacon of quality and reliability, embodying a philosophy reminiscent of the legendary Madge Networks: "Support without limits."

The Race to the Bottom | A Grim Reality

Over the past decade, the connectivity market has witnessed intense price competition. Service providers, in their quest to gain market share, have slashed prices to the bone, often at the expense of service quality. This "race to the bottom" has created a situation where many businesses are getting less than they bargained for—slow, unstable connections, poor customer service, and a lack of proactive support.

While lower prices might seem appealing, the hidden costs of poor connectivity can far outweigh the savings. Downtime, latency issues, and inadequate support can lead to lost productivity, frustrated customers, and ultimately, a negative impact on the bottom line.

Why Businesses Need SD-WAN

In this challenging environment, SD-WAN has emerged as a vital tool for businesses looking to ensure reliable and high-quality connectivity. But the benefits of SD-WAN extend far beyond just technological improvements. SD-WAN is a holistic solution that can also address the pressing need for better support and service in the connectivity market.

  1. Link Quality Assurance: At its core, SD-WAN offers advanced link quality assurance. It constantly monitors the performance of each connection, automatically selecting the best path for data traffic. This ensures that critical applications receive the bandwidth and low latency they need, even if one connection experiences issues. Fusion's SD-WAN, in particular, excels in this area, providing exceptional reliability and performance.

  2. Proactive Support: Traditional connectivity solutions often leave businesses in the dark when problems arise. With SD-WAN, businesses benefit from proactive monitoring and support. Issues can be detected and resolved before they impact operations, minimizing downtime and disruptions. Fusion's approach to SD-WAN includes a commitment to high-touch support, ensuring that businesses have the assistance they need when they need it.

  3. Cost-Effective Resilience: While SD-WAN can initially appear as an added expense, it actually offers significant cost savings in the long run. By optimizing the use of multiple, lower-cost connections (such as broadband or LTE), businesses can reduce their reliance on expensive MPLS circuits while maintaining or even improving performance. This resilience is crucial in a market where service providers are cutting corners to reduce costs.

Fusion's SD-WAN | A Commitment to Quality

Fusion's SD-WAN solution is a standout in the industry, not just for its technological capabilities, but for its unwavering commitment to quality assurance and customer support. The company embodies a philosophy similar to that of Madge Networks, a once-pioneering company known for its "Support without limits." Madge Networks built a reputation for exceptional customer service, ensuring that businesses could rely on their networks without hesitation.

Fusion has adopted a similar approach, offering comprehensive support and quality assurance that goes beyond the basics. With Fusion's SD-WAN, businesses are not just purchasing a product; they are investing in a partnership. This partnership ensures that their connectivity is always optimized, and that they have access to expert support whenever it's needed.

Wrap | The Smart Choice for Business Connectivity

In a market where service quality is often sacrificed in the pursuit of lower costs, businesses must be vigilant in choosing the right connectivity solutions. SD-WAN offers a way to safeguard against the pitfalls of the race to the bottom, providing not only superior technological benefits but also the critical support and service that businesses need to thrive.

Fusion's SD-WAN stands out as an exemplary solution in this regard. By combining advanced link quality assurance with a commitment to exceptional support, Fusion ensures that businesses can maintain the reliable, high-quality connectivity they need to stay competitive in today's digital landscape.

As businesses navigate the complexities of the connectivity market, they would do well to remember that, just like with any other critical service, you get what you pay for. Investing in SD-WAN is not just about technology—it's about ensuring that your business has the support and reliability it needs to succeed.


Ronald Bartels ensures that Internet inhabiting things are connected reliably online at Fusion Broadband South Africa - the leading specialized SD-WAN provider in South Africa. Learn more about the best SD-WAN provider in the world! 👉 Contact Fusion

0
Subscribe to my newsletter

Read articles from Ronald Bartels directly inside your inbox. Subscribe to the newsletter, and don't miss out.

Written by

Ronald Bartels
Ronald Bartels

Driving SD-WAN Adoption in South Africa