Breaking Language Barriers: Enhancing Game Feedback with Multilingual Support

Tim SmithTim Smith
3 min read

Hey everyone!

We’re thrilled to share some fantastic news about an upcoming feature that’s set to make bug reporting and feedback collection easier and more inclusive than ever before. At Cohezion.ai, our goal is to bridge the gap between gamers and game studios, ensuring every voice is heard and valued. That’s why we’re excited to introduce our new translation process, designed to break down language barriers and enhance communication within your gaming community.

The Challenge of Language Barriers

We all know that language can sometimes be a barrier to effective communication. Gamers from around the world bring diverse perspectives, but when feedback and bug reports come in different languages, it can be challenging for studios to manage and address them efficiently. This often leads to valuable insights getting lost in translation—or worse, going unnoticed.

Our Upcoming Translation Process

So, how are we solving this problem? With our new feature, players can submit bug reports and feedback in their native language, and we’ll handle the rest! Here’s how it works:

  1. Submit in Any Language: Players can write their bug reports or feedback in their preferred language directly in Discord.

  2. Automated Translation: Once submitted, our system automatically translates the report into the studio’s chosen language. This ensures that all feedback is accurately understood and integrated.

  3. Seamless Integration: The translated feedback is then posted to community forums, Kanban boards, and other feedback channels where studios can review and act on it.

    Example : For instance, a player in Korea can submit a bug report in Korean, and our system will seamlessly translate it into English for the studio. This ensures that no valuable feedback is lost due to language differences.

    Example Translation using Korean

Benefits of Multilingual Support

Why is this feature a game-changer? Here are some of the key benefits:

  • Inclusivity and Accessibility: Players from different linguistic backgrounds can contribute without language being a barrier, making everyone feel more included.

  • Clearer Communication: Translations ensure that studios receive feedback in a language they understand, improving the accuracy and relevance of the information.

  • Streamlined Workflow: Studios can manage and address feedback more efficiently, saving time and reducing misunderstandings.

  • Increased Engagement: Players are more likely to engage and provide valuable feedback if they know it will be understood and considered.

Supported Languages On Release

We’re excited to announce that at launch, our translation feature will support the following languages:

  • English

  • French

  • German

  • Korean

  • Polish

  • Russian

  • Ukrainian

These languages were selected based on their broad use within the gaming community and the need for diverse support.

Future Developments

We’re not stopping here! We have exciting plans to expand our language support even further, making it possible for more players around the globe to participate in the feedback process. Stay tuned for updates as we continue to enhance and evolve this feature.

Conclusion

We’re incredibly excited about the possibilities this new translation feature opens up for game studios and players alike. By making it easier for players to communicate in their native language, we’re helping studios get the clear, actionable feedback they need to create even better gaming experiences.

If you’re eager to learn more or get started with Cohezion.ai, don’t hesitate to reach out! We’re here to help you make the most of our platform and improve your community interactions.

Thanks for being part of the Cohezion.ai community, and happy gaming!

— The Cohezion.ai Team

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Written by

Tim Smith
Tim Smith

Cofounder at Cohezion. Building the next generation of software that enables games studios to better connect with and understand their communities.