How Does Walmart Train Its Employees?

Walmart places a strong emphasis on employee training. New hires start with orientation. This introduction covers Walmart’s values, policies, and job expectations. Employees learn about the company's culture and their role in it. For example, new cashiers receive hands-on training at the checkout counter. This initial phase helps employees feel prepared and confident in their new roles.

Walmart also provides ongoing training to its staff. Employees have access to Walmart Academy, which offers courses on various skills. This includes customer service, management, and inventory management. For instance, aspiring managers can take leadership courses to develop their skills. Walmart Academy uses online modules and in-person workshops to ensure comprehensive learning. This approach helps employees advance in their careers.

Mentorship programs are another key component of Walmart’s training. Experienced employees guide new hires through their first weeks. This helps new staff integrate quickly and learn from experienced colleagues. For example, a senior associate might mentor a new employee in handling difficult customer situations. This one-on-one support aids in skill development and boosts confidence. Through these training programs, Walmart ensures its employees are well-prepared and motivated to succeed.