Cal.com integration

Using Bolna and Cal.com, you can train your agent to fetch all your available slots and even Book a calendar slot.

Simply connect your Cal.com with Bolna. (If you do not have a cal.com account, you can create one and link with your Google Calendar / Microsoft Calendar etc. within minutes).

When setting up an agent, go to “Functions” and add the fetching and scheduling functions to your agent.

Add in the correct event type that the agent should look to book on your calendar.

Once you have saved your agent, your agent will be able to -

1. Check your cal.com calendar for available slots when the user asks for it. Example conversation -

   User - “Can you please check if 4PM works for you”

   AI Agent - “Please give me a minute”

   AI Agent checks your calendar if it is available according to the scheduling rules set in the event type on cal.com.

   Either “Good news, that time is available” or “I’m sorry but that time is taken”

2. Set up meetings in both your and the customer calendar. The title, duration etc. of the meeting will be what has been set in the cal.com event type. The agent will require the email address of the user before setting up the meeting.

   Example conversation -

   User - “Let’s book 4PM then”

   AI Agent - “Please give me a minute. Your slot has been booked from 4PM to 5PM”