Fix "Adding File Not Supported" Error in WhatsApp Web
Shivanshu Semwal
1 min read
In what's app web when you upload some video, it shows that "1 file you tried adding is not supported". This is because the video file you are trying to upload does not have correct audio or video codecs.
What's app support,
AAC
orAC3
audio stream codec andH264
orMPEG4
video codec- with either
MP4
container orAVI/MKV
container.
To fix this you can use some video converter to change codecs to supported codecs. I use ffmpeg
CLI for this purpose.
ffmpeg -i input_file -c:v libx264 -c:a aac -strict experimental output_file.mp4
# in case only audio codec need to be changed
ffmpeg -i input_file.mp4 -codec:a aac output_file.mp4
References
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Written by
Shivanshu Semwal
Shivanshu Semwal
Software Developer. Interested in finding innovative solutions to problems.