💣When MTU Problems Turn an ISP Into an Unwitting DDoS Suspect ☣️

Ronald BartelsRonald Bartels
4 min read

In the world of networking, even a seemingly minor misconfiguration can spiral into massive disruptions. One such issue is MTU (Maximum Transmission Unit) mismanagement, which can create cascading problems across an Internet Service Provider’s (ISP) network. In some cases, these problems can result in UDP fragmentation issues so severe that they mimic the traffic patterns of a distributed denial-of-service (DDoS) attack. When the ISP in question is a large provider, the consequences are amplified, potentially affecting millions of users.

This article explores how MTU misconfigurations can lead to UDP fragmentation problems, why they resemble DDoS attacks, and what ISPs can do to mitigate such risks.


What is MTU, & Why Does It Matter?

MTU refers to the maximum size of a network packet that can be transmitted without fragmentation. For most Ethernet networks, this is set at 1500 bytes. If a packet exceeds the MTU size, it is fragmented into smaller pieces, which are then transmitted and reassembled at the destination.

Modern networks use Path MTU Discovery (PMTUD) to determine the smallest MTU along the path to the destination and adjust packet sizes accordingly. However, if PMTUD fails—often because devices block ICMP "Fragmentation Needed" messages—issues arise.


The Connection Between MTU Problems & UDP Fragmentation

  1. Large UDP Packets
    Many applications, such as video streaming, gaming, and DNS, rely on the User Datagram Protocol (UDP) and transmit large payloads. If MTU settings are inconsistent across an ISP’s network, these packets are fragmented to fit within the network’s limitations.

  2. Fragmentation Challenges
    Fragmented UDP packets are vulnerable to loss. If any fragment is dropped during transit, the destination cannot reassemble the packet, leading to communication failures and retransmissions.

  3. Traffic Multiplication
    When retransmissions are triggered due to failed delivery, the volume of traffic grows. At scale, with thousands or millions of users affected, the cumulative effect creates significant network load.


How MTU Problems Resemble a DDoS Attack

  • Anomalous Traffic Spikes
    The increase in fragmented and retransmitted UDP traffic can overwhelm network devices. Monitoring tools often flag this as suspicious activity, closely resembling the patterns of a UDP flood attack.

  • Erratic Traffic Patterns
    The asynchronous nature of retransmissions and fragmented packets creates irregular traffic bursts. These patterns mimic those seen in distributed denial-of-service (DDoS) attacks, where attackers flood a network with packets to disrupt services.

  • Disrupted Critical Services
    When fragmented traffic overwhelms network devices, such as routers or DNS resolvers, legitimate traffic is delayed or dropped. This collateral damage further reinforces the appearance of a DDoS scenario.


The Impact on Large ISPs

For large ISPs, MTU misconfigurations can have widespread repercussions:

  1. Broad User Base
    A single misconfigured router in an ISP's backbone network can affect millions of users downstream, multiplying the fragmented traffic.

  2. False Accusations
    External monitoring systems may misinterpret the anomalous traffic as malicious activity originating from the ISP, damaging its reputation.

  3. Resource Strain
    The increased traffic can overburden the ISP’s infrastructure, resulting in poor service quality and customer dissatisfaction.


Mitigation Strategies for ISPs

  1. Ensure Consistent MTU Configuration

    • Configure a uniform MTU across the network.

    • Enable ICMP "Fragmentation Needed" messages to allow PMTUD to function properly.

  2. Educate Users and Businesses

    • Share best practices for configuring MTU settings on devices.

    • Promote the use of applications that handle PMTUD effectively.

  3. Implement Advanced Network Monitoring

    • Use analytics tools to detect and differentiate between legitimate fragmentation and potential DDoS attacks.

    • Fusion’s Illuminate platform, for example, offers granular visibility into traffic anomalies and aids in rapid mitigation.

  4. Collaborate with Peers

    • Coordinate with other ISPs to address traffic misclassification issues.

    • Share insights on handling UDP traffic at scale.


Example

In South Africa when viewing the RADAR statics from Cloudflare for South Africa in is noticeable that Vodacom is one of the top attackers in the region. The high attacks appear to be associated with UDP fragmentation.

Most of the Vodacom network suffers from MTU problems, especially the Huawei HG routers where the MTU on UDP packets drops to 552. This causes similar symptoms to DDOS.


Wrap

MTU problems may seem like an internal technical issue, but in reality, they can cause widespread disruptions that resemble DDoS attacks. For large ISPs, this risk is especially pronounced, given the scale of their operations. Proper MTU management, effective use of ICMP messages, and advanced network monitoring tools are critical for mitigating these risks and maintaining network integrity.

Ultimately, addressing MTU issues proactively not only prevents network disruptions but also protects an ISP’s reputation in an increasingly competitive market. By prioritising these practices, ISPs can ensure that their networks remain robust and resilient—no matter the challenges.


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Written by

Ronald Bartels
Ronald Bartels

Driving SD-WAN Adoption in South Africa