Salon - Product Requirements Document (PRD)


Objective
Create a Men's Salon Booking Website, which is designed to provide customers with a convenient, user-friendly platform to book haircuts and other grooming services. The website will address the lack of a reliable online platform for scheduling salon appointments, saving customers time and improving the overall salon experience.
Primary Goal: Build a website for customers to book salon appointments effortlessly.
Key Objectives:
Offer an easy-to-navigate interface for customers to browse services, check prices, and schedule appointments.
Allow customers to choose their preferred barber and time slot.
Enable salons to manage appointments efficiently.
Provide a feedback system for customer queries and service reviews.
Features and Requirements
(P1) :
Login Page:
User registration and login system.
Options for social media login (e.g., Google, Facebook, Instagram).
Password recovery functionality.
Services and Price Menu:
A page displaying all available services with detailed descriptions and prices.
Categorization of services (e.g., Haircuts, Beard Trims, Spa, Massage, Waxing and other Grooming Packages).
Booking Slot Time:
Real-time availability of slots based on the salon’s schedule.
Allow customers to select their desired date and time for the appointment.
Name of the Barber:
Option for customers to view a list of available barbers.
Customers can select their preferred barber while booking an appointment.
Feedback and Queries Section:
A system for customers to leave feedback about services received.
A dedicated page for customer queries, with a contact form for salon inquiries.
(P2) :
Payment Integration:
Enable online payments via credit/debit cards, UPI, or wallets.
Option for partial payments or deposits to confirm bookings.
Promotional Offers:
- Display discounts and special offers for first-time users or loyal customers.
Notifications:
Appointment confirmation emails and reminders.
Notifications for promotions or rescheduled appointments.
Customer Profile Management:
Allow users to view their booking history.
Option to update personal details like name, contact information, and preferences.
*Additional Special Occasion Bookings:
Add a feature to book services for marriages and other functions.
Provide an option for barbers or stylists to visit the customer’s home for such events.
Key Stories
For Customers:
As a customer, I want to browse available services with prices and descriptions to choose what suits me best.
As a customer, I want to check barber availability and book appointments at a convenient time.
As a customer, I want home visit options for special occasions like weddings to save time and effort.
As a customer, I want to read reviews and ratings to make an informed choice.
For Salon Owners:
As an owner, I want to offer home services for weddings and charge premium rates to attract high-value customers.
As an owner, I want a system to manage bookings and barbers' schedules efficiently.
As an owner, I want to collect feedback to continuously improve my services.
Technical Requirement
HTML
CSS
Design Requirement
- Use Black, Red and White(somewhere) for designing.
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