Salon - Product Requirements Document (PRD)

ILHAN HELALILHAN HELAL
3 min read

Objective

Create a Men's Salon Booking Website, which is designed to provide customers with a convenient, user-friendly platform to book haircuts and other grooming services. The website will address the lack of a reliable online platform for scheduling salon appointments, saving customers time and improving the overall salon experience.

  1. Primary Goal: Build a website for customers to book salon appointments effortlessly.

  2. Key Objectives:

    • Offer an easy-to-navigate interface for customers to browse services, check prices, and schedule appointments.

    • Allow customers to choose their preferred barber and time slot.

    • Enable salons to manage appointments efficiently.

    • Provide a feedback system for customer queries and service reviews.

Features and Requirements

(P1) :

  1. Login Page:

    • User registration and login system.

    • Options for social media login (e.g., Google, Facebook, Instagram).

    • Password recovery functionality.

  2. Services and Price Menu:

    • A page displaying all available services with detailed descriptions and prices.

    • Categorization of services (e.g., Haircuts, Beard Trims, Spa, Massage, Waxing and other Grooming Packages).

  3. Booking Slot Time:

    • Real-time availability of slots based on the salon’s schedule.

    • Allow customers to select their desired date and time for the appointment.

  4. Name of the Barber:

    • Option for customers to view a list of available barbers.

    • Customers can select their preferred barber while booking an appointment.

  5. Feedback and Queries Section:

    • A system for customers to leave feedback about services received.

    • A dedicated page for customer queries, with a contact form for salon inquiries.

(P2) :

  1. Payment Integration:

    • Enable online payments via credit/debit cards, UPI, or wallets.

    • Option for partial payments or deposits to confirm bookings.

  2. Promotional Offers:

    • Display discounts and special offers for first-time users or loyal customers.
  3. Notifications:

    • Appointment confirmation emails and reminders.

    • Notifications for promotions or rescheduled appointments.

  4. Customer Profile Management:

    • Allow users to view their booking history.

    • Option to update personal details like name, contact information, and preferences.

*Additional Special Occasion Bookings:

  • Add a feature to book services for marriages and other functions.

  • Provide an option for barbers or stylists to visit the customer’s home for such events.

Key Stories

For Customers:

  1. As a customer, I want to browse available services with prices and descriptions to choose what suits me best.

  2. As a customer, I want to check barber availability and book appointments at a convenient time.

  3. As a customer, I want home visit options for special occasions like weddings to save time and effort.

  4. As a customer, I want to read reviews and ratings to make an informed choice.

For Salon Owners:

  1. As an owner, I want to offer home services for weddings and charge premium rates to attract high-value customers.

  2. As an owner, I want a system to manage bookings and barbers' schedules efficiently.

  3. As an owner, I want to collect feedback to continuously improve my services.

Technical Requirement

  • HTML

  • CSS

Design Requirement

  • Use Black, Red and White(somewhere) for designing.
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ILHAN HELAL
ILHAN HELAL