Top 7 Features of Salesforce Health Cloud

Salesforce Health Cloud is revolutionizing healthcare through streamlined patient engagement and easy communication. According to studies, 80% of patients desire personalized care, and 77% desire seamless interactions with the care team. Salesforce Health Cloud does this by offering one platform to integrate patient information and make collaboration between the care team easier.

Aside from all these advantages, Salesforce Health Cloud has some features that help healthcare professionals to provide personalized care and automate business processes. This blog uncovers the seven best features revolutionizing today's healthcare practice.

What is Salesforce Health Cloud?

Salesforce Health Cloud is a focused CRM application that streamlines patient care by aggregating clinical and non-clinical data within a single unified space. It is an end-to-end cloud-based solution with a 360-degree view of patient data that helps healthcare providers gain access to essential information without hassle.

The platform aggregates various healthcare systems and tools such as:

1. Electronic health records (EHRs)

2. Lab systems

3. Patient preferences

4. Real-time communication tools

By combining these critical components, Salesforce Health Cloud streamlines everyday tasks, allowing providers to deliver highly personalized care and enhance operational effectiveness. With forward-thinking technology and patient-centric approach, Health Cloud continues to enable healthcare connectivity.

What Sets Salesforce Health Cloud Apart for Healthcare Providers?

Salesforce Health Cloud is unique with its integration of patient-centric technology and operational efficiency. It connects data from places and enables care teams to collaborate and provide enhanced patient outcomes. AI-driven analytics, customized care plans, and real-time teamwork elevate patient engagement to the next level.

In addition, the platform is internationally compliant with security standards, and that improves trust and compliance. The fact that it can keep up with evolving healthcare needs ensures that providers can effectively scale their businesses while continuing to deliver quality care.

7 Key Features of Salesforce Health Cloud

Salesforce Health Cloud possesses a list of features that is designed to improve the delivery of care, including a single view of the patient, patient relationship management, open collaboration, improved security, and AI insights. All these features improve workflow efficiency and enable providers to deliver improved healthcare services.

1. Unified Patient View

1. Salesforce Health Cloud integrates patient data from multiple sources, such as EHRs, lab tests, medical history, and communications.

2. This connected solution delivers a 360-degree patient perspective without the requirement of several independent systems.

3. Healthcare professionals are able to access the information relevant to the patient within one single source, streamlining the provision of individualized treatment, the anticipation of health results, and total patient satisfaction.

4. Actionable knowledge at every interaction enables care teams to offer individualized, streamlined, and proactive care.

2. Patient Relationship Management

1. Patient relationship management is elevated to a new level by Health Cloud by enabling hyper-personalized interactions.

2. Providers can engage with patients via personalized outreach, proactive engagement, and channel of choice.

3. Providers can build more robust relationships and enhance treatment plan adherence through learning from patient behavior, preferences, and medical history.

4. This feature not only improves patient care but also long-term engagement and retention.

3. Coordination of Care Team

Providers, specialists, and caregivers must effectively communicate in order to provide effective care.

1. Salesforce Health Cloud enables real-time collaboration, allowing care teams to share notes, assign tasks, and monitor patient status.

2. It isolates communication so that ongoing patient information is available to all the team members.

3. By enabling coordination within a collaborative setting, Health Cloud enhances the quality of care, eliminates redundancy, and overall patient outcomes.

4. Data Security and Compliance

Security and compliance are the utmost priority at Salesforce Health Cloud.

1. The platform is compliant with global healthcare standards like HIPAA and GDPR to keep patient data secure.

2. Role-based access and robust encryption guard against hackers and make sensitive healthcare data inaccessible, securing it.

3. Its secure architecture helps healthcare organizations remain compliant and establish trust with patients on data protection.

5. AI-Powered Insights and Analytics

Salesforce Health Cloud leverages Einstein AI to provide predictive insights and actionable analysis.

1. It helps healthcare professionals recognize at-risk patients, improve resource utilization, and tailor care plans with evidence-based suggestions.

2. Operational efficiency is optimized through AI-based decision-making to enable proactiveness in attaining improved patient outcomes.

3. By incorporating machine learning into clinical workflows, Health Cloud enables clinicians to make quicker, wiser decisions that deliver clinical success and revenue growth.

6. Mobile Accessibility for Patient Engagement

Patients and providers are always connected via mobile access through Salesforce Health Cloud.

1. Mobile features of the platform enable appointment scheduling, telehealth visits, and access to real-time health information.

2. Providers are able to see patient records and analytics in real time anywhere, ensuring decision-making on the go becomes a breeze.

3. This accessibility enables more patient engagement, allows individuals to take control of their health, and facilitates care continuity in an increasingly digital world.

7. Third-Party System Integration

Salesforce Health Cloud integrates elegantly with leading EHR systems, IoT sensors, and other healthcare systems in a unified data ecosystem.

1. These integrations reduce redundancy of data, streamline workflows, and offer an aggregated view of patient health.

2. By enabling smooth connection to external systems, healthcare professionals are able to enhance efficiency, accuracy, and overall patient outcomes.

3. Its ability to integrate with multiple technologies makes it a solid solution for healthcare organizations seeking innovation and interoperability.

Salesforce Health Cloud Solutions by Appinventors

Appinventors offers customized Salesforce Health Cloud solutions to meet the unique requirements of healthcare organizations. Our solutions automate processes, enhance patient outcomes, and optimize business effectiveness.

Healthcare providers can tap the full potential of Salesforce Health Cloud with Appinventors through:

1. Customization – We customize Salesforce Health Cloud to meet your organization's individual requirements for better functionality and ease of use.

2. Seamless Integration – Our professionals ensure effortless integration with third-party systems such as EHRs, billing systems, and patient engagement systems.

3. Extensive Training – We provide hands-on training to allow your care teams to maximize the potential of the platform.

4. Ongoing Support & Optimization – Periodic updates, performance tuning, and troubleshooting keep your system running at its best.

5. Secure Data Migration – Our skilled process provides secure and accurate patient data migration with zero downtime.

Why Appinventors?

Appinventors solves typical Salesforce Health Cloud issues, such as bulk data performance problems, intricate customizations, and integration challenges.

Using pre-configured templates, elastic frameworks, and sophisticated integration tools, we make implementation and customization easy, rendering the adoption of Salesforce Health Cloud hassle-free for healthcare organizations.

Get in Touch!

Reach out to Appinventors today to see how our Salesforce Health Cloud technology can streamline, better serve patients, and position your organization for healthcare success.