Understanding Traces in Observability in DevOps Practices

Saurabh AdhauSaurabh Adhau
4 min read

Introduction

Traces are critical for monitoring distributed systems, microservices, and cloud-native architectures because they provide deep visibility into how a request travels across multiple services.

What are Traces in Observability?

A trace represents the journey of a request as it moves through various services, APIs, and databases in a distributed system. It captures details about latency, performance bottlenecks, and dependencies across different components.

Each trace consists of multiple spans, where:

  • A trace is the full lifecycle of a request.

  • A span is an individual unit of work within a trace (e.g., database query, API call).

Example of a Trace in a Microservices Architecture

Imagine a user request to an e-commerce website:

  1. User sends a request to frontend-service.

  2. frontend-service calls order-service.

  3. order-service queries database-service.

  4. order-service calls payment-service.

  5. The request completes, and the user gets a response.

Distributed tracing helps visualize this entire flow and identifies where latency issues occur.

How Does Tracing Work in DevOps?

Tracing works by injecting unique trace IDs into requests and propagating them across microservices. Each service logs its span with metadata like:

  • Start & end time (latency)

  • Service name

  • Operation type (API call, DB query, etc.)

  • Error codes

These spans are then aggregated into a trace for end-to-end visibility.

Distributed Tracing Workflow

Request starts: A unique trace ID is generated.
Trace propagation: The trace ID is passed between microservices via HTTP headers (e.g., traceparent).
Data collection: Each service logs a span with metadata.
Aggregation: Spans are collected and stored in a tracing backend.
Visualization: Tools like Jaeger, Zipkin, or AWS X-Ray display traces.

Why is Distributed Tracing Important in DevOps?

1. Detecting Latency Issues

  • Traces pinpoint slow services and bottlenecks in API requests.

  • Example: If payment-service takes 500ms, tracing shows exactly where delays occur.

2. Debugging Complex Microservices

  • Tracing helps troubleshoot errors in distributed architectures.

  • Example: If order-service fails, tracing shows whether it’s a database issue or API timeout.

3. Understanding Dependencies

  • Traces map dependencies between services, helping teams optimize API calls.

  • Example: Detecting excessive API calls between auth-service and user-service.

4. Improving Performance and SLAs

  • Tracing provides insights for optimizing response times.

  • Helps ensure SLAs (Service Level Agreements) by monitoring latency trends.

Best Tracing Tools for Kubernetes & Cloud Environments

1. Jaeger (CNCF Project)

🔹 Best for: Kubernetes, OpenTelemetry
🔹 Features:
✅ Open-source & CNCF-adopted
✅ Supports sampling & visualization
✅ Native Kubernetes integration
✅ Works with Prometheus & Grafana

Deployment in Kubernetes

kubectl create namespace observability
helm repo add jaegertracing https://jaegertracing.github.io/helm-charts
helm install jaeger jaegertracing/jaeger --namespace observability

2. Zipkin

🔹 Best for: Java-based microservices
🔹 Features:
✅ Open-source & lightweight
✅ Supports dependency visualization
✅ Integrates with Spring Boot, Kafka, MySQL

Deployment in Kubernetes

kubectl create deployment zipkin --image=openzipkin/zipkin
kubectl expose deployment zipkin --type=LoadBalancer --port=9411

3. AWS X-Ray

🔹 Best for: AWS environments
🔹 Features:
✅ Fully managed tracing solution
✅ Deep integration with AWS Lambda, API Gateway, ECS
✅ Supports end-to-end monitoring

Enable X-Ray in Kubernetes (EKS)

kubectl apply -f aws-xray-daemon.yaml

4. OpenTelemetry (OTel)

🔹 Best for: Standardized tracing across cloud providers
🔹 Features:

  • CNCF standard

  • Works with Prometheus, Jaeger, Zipkin, AWS X-Ray

  • Supports distributed metrics, logs, and traces

Deploy OpenTelemetry Collector in Kubernetes

helm install otel-collector open-telemetry/opentelemetry-collector

How to Implement Tracing in Kubernetes?

Step 1: Deploy a Tracing Backend (e.g., Jaeger)

Deploy Jaeger using Helm:

helm install jaeger jaegertracing/jaeger --namespace observability

Step 2: Enable Tracing in Applications

Inject trace headers into microservices:

import requests

headers = {"traceparent": "00-abcdef123456-abcdef123456-01"}
response = requests.get("http://payment-service", headers=headers)

Step 3: Configure OpenTelemetry Agent

Edit otel-collector.yaml:

receivers:
  otlp:
    protocols:
      grpc:
      http:

exporters:
  logging:
  jaeger:
    endpoint: jaeger:14250

Apply changes:

kubectl apply -f otel-collector.yaml

Step 4: Visualize Traces in Jaeger

Access Jaeger UI:

kubectl port-forward svc/jaeger-query 16686:16686 -n observability

Go to http://localhost:16686 and search traces.

Best Practices for Tracing in DevOps

  • Use OpenTelemetry for standardization across different tracing tools.

  • Instrument all microservices to ensure full visibility.

  • Correlate tracing data with logs and metrics for deep observability.

  • Enable sampling to avoid excessive resource consumption.

  • Use tracing for SLA monitoring to improve API response times.

Conclusion

Traces are essential for monitoring distributed systems and Kubernetes-based applications.

🔹 Tracing helps detect performance issues, debug errors, and analyze dependencies.
🔹 Tools like Jaeger, Zipkin, AWS X-Ray, and OpenTelemetry simplify tracing implementation.
🔹 For Kubernetes, use Jaeger + OpenTelemetry to enable end-to-end observability.

By integrating traces, logs, and metrics, DevOps teams achieve full-stack observability to maintain highly available, performant applications.

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Written by

Saurabh Adhau
Saurabh Adhau

As a DevOps Engineer, I thrive in the cloud and command a vast arsenal of tools and technologies: ☁️ AWS and Azure Cloud: Where the sky is the limit, I ensure applications soar. 🔨 DevOps Toolbelt: Git, GitHub, GitLab – I master them all for smooth development workflows. 🧱 Infrastructure as Code: Terraform and Ansible sculpt infrastructure like a masterpiece. 🐳 Containerization: With Docker, I package applications for effortless deployment. 🚀 Orchestration: Kubernetes conducts my application symphonies. 🌐 Web Servers: Nginx and Apache, my trusted gatekeepers of the web.