Azza Wallet Security: How to Keep Your WhatsApp Crypto Wallet Safe

Victor ElukeVictor Eluke
4 min read

Like every other wallet, your Azza wallet must be guarded judiciously. It’s not inherently more secure than any other—but leveraging WhatsApp’s built-in security features can significantly improve your protection.

How Azza Wallet Works: Your Crypto Wallet on WhatsApp

Azza is not a bank or a traditional wallet app—it’s your crypto assistant inside WhatsApp.

Once you create your wallet, you can:

  • ✅ Send and receive crypto

  • 💸 Buy and sell tokens

  • 🔄 Convert crypto to local currency

…all just by chatting like you normally would.

No separate apps. No complicated dashboards. Just WhatsApp.

Want to learn more? Check out our full guide: What is Azza?

Azza Wallet Security Setup: PIN & Protection Basics

By default, Azza won’t allow you to transact or perform other activities immediately after creating your wallet—not until you've set up your PIN and answered a security question.

Rule #1:

Use a PIN that only you know and can easily remember.

Your PIN is required to authorize transactions—whether you're sending, selling, or swapping crypto.

Rule #2:

Take your security questions seriously—they’re just as important as your PIN.

Choose answers you'll remember because they're your backup method for resetting your PIN in case you forget it.

How to Recover Access to Your Azza Wallet on WhatsApp

Azza is designed to keep you in control of your wallet—even if you forget your PIN.

If you ever lose access, here’s what to do:

  • Reset PIN:

    Type /reset_pin or say “I want to reset my PIN”

    You’ll be prompted to answer your security questions.

    🔑 That’s why it’s essential to choose answers you’ll never forget during setup.

  • Change PIN:

    Type /change_pin or say “I want to change my PIN”

    Use this when you want to update your PIN while you still have access to your wallet.

💡 Tip: Save your PIN hint and security question answers in a secure password manager—never in your photo gallery or notes app.

Still having issues? Send /support to contact Azza support directly.

Explore WhatsApp Security to Keep Your Azza Wallet Safer

Many users aren’t aware of all the security features available in WhatsApp beyond the default end-to-end encryption.

For Azza, you don’t need to activate every feature—just choose the ones that best suit your needs.

1. Enable Two-Factor Authentication (Two-Step Verification)

  • Go to WhatsApp Settings → Account → Two-Step Verification

  • Turn it on, set a PIN, and add your email

Highly recommend you add your email. Can help you recover your Whatsapp account or receive OTP when changing devices.

Read more about two-step verification on the official WhatsApp help page

2. App Lock

  • Go to Settings → Privacy → App Lock

  • Activate it to lock WhatsApp whenever your phone locks

Requires your biometrics, PIN, or pattern to reopen the app.

Read more about App Lock on the official WhatsApp help page

3. Chat Lock (Hide Chats)

This feature is a game-changer if you want to keep specific chats—like Azza—private.

To activate:

  • Highlight the Azza chat

  • Tap the menu → Select Lock Chat

  • Confirm using your biometrics, PIN, or pattern

Once locked, you’ll find Locked Chats just below the WhatsApp search bar. Tap it and authenticate to access Azza.

You can even go further by hiding locked chats entirely:

  • Inside Locked Chats, tap the menu → Go to Chat Lock Settings

  • Turn on Hide Locked Chats

  • Set a Secret Code

This allows you to reveal locked chats by typing the code in the WhatsApp search bar.

Once hidden, locked chats won’t appear at all unless accessed using the secret code or by sliding your chat screen down.

Read more about Chat Lock on the official WhatsApp help page

Final Thoughts

In the world of crypto, your security starts with awareness.

Azza makes it easy to manage crypto right inside WhatsApp—but the responsibility to protect your wallet ultimately rests with you. By setting a strong PIN, taking your security questions seriously, and activating key WhatsApp privacy features, you're already miles ahead.

Still, remember this:

Even the best tools can’t protect you from careless habits. So always stay alert—especially in public spaces, when chatting in large groups, or when engaging with unknown contacts. Don’t click on random links, and never share your wallet info with anyone.

Security isn’t about being paranoid. It’s about being smart.

Stay sharp. Stay private. Stay Azza. 💬💸

Want to learn more about WhatsApp's Security? Check out: How Safe Is Your Crypto on WhatsApp? Inside AZZA’s AI-Powered Wallet

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Written by

Victor Eluke
Victor Eluke

Product manager and Operations lead @Blocverse