MSPs & Cybersecurity: How to Sell Protection Before the Breach


MSPs, you’ve seen it time and again. You bring up cybersecurity with a client and hear:
👉 “We’re too small for anyone to hack us.”
👉 “That stuff’s overkill for us.”
👉 “Just fix it if something goes wrong.”
Then bam—ransomware hits, data is compromised, or compliance violations pop up. Now they’re calling you in a panic, expecting you to work miracles.
Sound familiar?
The challenge isn’t proving that cybersecurity matters. It’s helping clients understand its importance before they face the consequences.
So how do you do it? How do MSPs position cybersecurity as a must-have—not a “maybe later”? Let’s break it down.
1️⃣ Why SMBs Don’t Prioritize Cybersecurity (And How You Can Shift Their Mindset)
You see the threats—they don’t. But why?
Here’s what they say… and how to respond:
🔸 “We’re too small for hackers.”
→ Truth: Small businesses are prime targets because they’re easier to breach. Share real-world cases.
🔸 “We don’t deal with sensitive data.”
→ Truth: If they store customer contacts, billing, payroll, or employee details—they do.
🔸 “We’ve got antivirus.”
→ Truth: Antivirus alone doesn’t stop phishing, ransomware, or account takeovers. Demonstrate how modern threats work.
💬 Question for you: Why do SMBs often ignore cybersecurity until it’s too late?
2️⃣ The Threat Landscape MSPs Need to Talk About
Your clients may not be tracking cyber trends—but you are. Educating them on current threats is key.
Top Threats Targeting SMBs Right Now:
🚨 Ransomware – Hackers encrypt data and demand payment (or leak it).
🚨 Phishing – One careless click can give away login credentials.
🚨 Credential Theft – Passwords are already floating around the dark web.
🚨 Supply Chain Attacks – Third-party vendors can be the weak link.
🚨 Cloud Misconfigurations – Moving to the cloud without security is like leaving the front door open.
💬 Question for you: What’s the most dangerous cyber threat facing SMBs in 2025?
3️⃣ Selling Cybersecurity Without the Fear Factor
Scare tactics backfire. Education builds trust.
Here’s how to position cybersecurity as a smart investment:
🔹 Speak their language – Focus on financial risk, legal exposure, and downtime—not acronyms.
🔹 Demonstrate risk – Use simulations or dark web scans so they see the danger.
🔹 Bundle it – Make security part of your standard package so it’s not “extra.”
🔹 Tie it to compliance & insurance – Help them understand how security affects eligibility and premiums.
💬 Question for you: How can MSPs make cybersecurity part of every package without sounding alarmist?
4️⃣ Cybersecurity Must-Haves for Budget-Conscious Clients
When clients say they can only afford “the basics,” these are the non-negotiables:
✅ Immutable Cloud Backups – Can't be encrypted by ransomware.
✅ MFA (Multi-Factor Authentication) – Stops unauthorized access even if passwords are stolen.
✅ Advanced Email Security – Because email is still the top attack vector.
✅ MDR (Managed Detection & Response) – Next-gen protection with 24/7 monitoring.
✅ Dark Web Monitoring – Alerts them to stolen credentials before hackers use them.
✅ Zero Trust Architecture – Assume no device or user is safe until verified.
💬 Question for you: What cybersecurity tools should every MSP offer—even on a budget?
5️⃣ What Ignoring Cybersecurity Really Costs
If a client refuses protection, here’s what they’re risking:
💰 Ransomware Recovery – Costs can soar past $200K.
💰 Revenue Loss – Downtime can cripple operations for days or weeks.
💰 Legal & Regulatory Fines – Especially in finance, healthcare, or retail.
💰 Cyber Insurance Premiums – No protections? Higher costs—or no coverage at all.
💰 Reputation Damage – Losing customer trust is nearly impossible to fix.
💬 Question for you: Why is cybersecurity a cheaper investment than dealing with a breach?
6️⃣ Helping Clients Take Security Seriously—Before It’s Too Late
🔹 Educate Simply – Explain risks in business terms, not technical ones.
🔹 Integrate Security into Strategy – Make it part of their ongoing IT roadmap.
🔹 Offer Security Assessments – Visualize their risk clearly and plainly.
🔹 Build Recurring Value – Position security as an ongoing, proactive service—not a one-time fix.
💬 Question for you: What’s the smartest way to get SMBs to act on cybersecurity today?
Final Thoughts: Cybersecurity Is an MSP Opportunity
Here’s the bottom line:
SMBs won’t take cybersecurity seriously—unless their MSPs lead the way.
Those who invest in protection now will stay secure, compliant, and operational. Those who wait? Risk everything.
If you’re ready to position yourself as the trusted security advisor, check out real-world frameworks at AI Cyber Experts to see how leading MSPs are building resilience and revenue.
Because in 2025, it’s not about if your clients will be attacked. It’s about whether they’ll be ready.
Subscribe to my newsletter
Read articles from Donald Betancourt directly inside your inbox. Subscribe to the newsletter, and don't miss out.
Written by

Donald Betancourt
Donald Betancourt
"I'm Donald Betancourt , a tech writer and enthusiast sharing insights on cybersecurity, digital innovation, and tech tips for navigating the digital world."