Getting a New AC Connection? Here’s How to Apply Online Easily

Ankita BanerjeeAnkita Banerjee
4 min read

As summer temperatures rise and comfort becomes a necessity, air conditioners (ACs) are no longer a luxury but a must-have for homes, offices, and commercial spaces. Whether you're setting up a new property or upgrading your cooling setup, getting a new AC connection should be a seamless process, not a bureaucratic chore. Fortunately, power providers like CESC (Calcutta Electric Supply Corporation) have made the online AC application process incredibly simple. What’s more, you can now track your AC application status in real time through the CESC website or CESCAPPS, ensuring complete transparency from submission to installation.

Why You Might Need a New AC Connection

The following section explains the situations that would require a new AC connection, along with their corresponding reasons.

  • New Property Setup: The installation of fresh residential, business or retail buildings demands specific electricity connections to power cooling systems.

  • Load Upgrade: The existing power capacity of your home might not support the new air conditioning units, especially if you install several of them.

  • Switching to Energy-Efficient Systems: The process of adopting energy-efficient systems requires you to assess and optimise your load requirements when you select newer models with inverter technology.

  • Separate Metering: A dedicated meter installed for air conditioning systems allows property owners and shared space managers to track usage fairly and perform billing correctly.

The Power of Going Digital: Why Apply Online?

Who would want to stand in a line, sweating and getting irritated by the minute in the heat of Kolkata? Digital services are revolutionising daily chores. The traditional practice of repeated office visits, together with extensive paperwork, has become obsolete. The CESC online platform and CESCAPPS mobile application enable users to finish their new AC connection application process through an easy step-by-step procedure.

CESC’s Commitment to Customer Convenience

Through its complete digital solution, CESC enables its customers to benefit from services that deliver clear information alongside dependable and fast delivery. All procedures related to new meter installations and load enhancements can now be performed through mobile devices and computers.

How to Apply for a New AC Connection Online with CESC: A Streamlined Process

1. Start with CESCAPPS or the CESC Website

Visit www.cesc.co.in or download the CESCAPPS from the App Store or Play Store. The platform is user-friendly and guides you through every step.

2. Create or Log into Your Account

If you're a first-time user, sign up using your mobile number and email address. If you’re already registered, log in directly to your dashboard.

3. Head to ‘New AC Connection’ or ‘Load Enhancement’

Once logged in, click on the ‘New Connection/Addl. Load/Shifting option. Choose ‘New Connection’ if you’re applying for a fresh meter or select ‘Load Enhancement’ if you're upgrading your existing connection to support an AC.

4. Fill in Your Application

Provide these details:

  • Applicant's name and contact information

  • Full address of the premises

  • Type of property (residential, commercial)

  • Load required (e.g., 2 kW for a single AC, 5–6 kW for multiple)

  • Number of AC units to be connected

  • Preferred connection date

5. Upload Documents Digitally

Upload scanned copies of Aadhaar, Passport, Voter ID, Property tax receipt, rental agreement, utility bill, ownership proof or landlord's NOC (for tenants) and latest electricity bill (for existing meter upgrades).

6. Pay Online Securely

The portal of CESC allows users to pay through UPI, credit/debit cards and net banking options. You will see the complete fee breakdown (application fee plus security deposit, together with service charge) before you finalise payment.

7. Receive Your Acknowledgement

You will get your unique application ID along with confirmation through SMS and email after finishing your application. This ID is essential for tracking your AC application status in real time through the CESC website or CESCAPPS.

8. Inspection & Installation

The CESC official will conduct an inspection to verify site safety and wiring along with checking the load requirements following application processing. Once your AC application status moves to ‘Approved,’ the installation and activation of the AC-compatible meter will begin promptly.

Know Your Load

ACs consume considerable power. The total load calculation should include all necessary factors such as the following:

  • Number of AC units

  • Type of AC (inverter or non-inverter)

  • Other electrical equipment that you will operate simultaneously with your home appliances

Example: A 1.5-ton AC = approx. 1.5 - 2 kW. The installation of two air conditioners requires a power load between 4 and 5 kW. When operating three AC units, it is necessary to install a 60A meter.

Conclusion

The process of getting a new AC connection through the internet does not require extensive time or complex procedures. If you're planning an AC load application in Kolkata, CESC ensures that the process is quick, transparent, and tailored to meet the growing demand for reliable cooling solutions. As the demand for cooling increases, so does the need for a convenient and reliable power supply. So, whether you're preparing for the summer or expanding your space, trust CESC to help you power up smoothly. Apply for your new AC connection online today and enjoy uninterrupted comfort the smart way!

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Written by

Ankita Banerjee
Ankita Banerjee