✅ Day 3: Performance Management

"Managing Performance: It’s a Year-Round Activity"

🔍 Understanding Performance Management
Performance management isn’t just a once-a-year appraisal — it’s a continuous process that aligns individual performance with organizational goals.

📊 Key Concepts to Know:
• KPIs (Key Performance Indicators): Quantifiable metrics that track performance outcomes (e.g., sales targets, customer retention).
• KRAs (Key Result Areas): Broader responsibilities or goals tied to a role (e.g., customer service excellence, team productivity).
• 360° Feedback: Collecting input from peers, subordinates, supervisors, and even customers to give a full-circle view of employee performance.
• Real-Time vs Annual Reviews: Traditional annual reviews are being replaced by continuous feedback loops, enabling real-time course corrections and development.

💡 Pro Tip:
Adopt continuous performance conversations instead of waiting for year-end reviews. Tools like performance check-ins, goal trackers, and feedback apps foster agility and growth.

📌 Why It Matters:
A strong performance management system drives engagement, accountability, and career development — all leading to better organizational performance.

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