What are AI agents, and how are they different from LLMs?

Santosh NegiSantosh Negi
5 min read

Choosing the right technology can significantly affect any business. A perfect solution for any business isn't just a tool, but can be a combination of many solutions. As AI agents excel at goal-oriented tasks, doing everything with full autonomy shows that the AI agent development solution has a lot of potential to elevate businesses, while LLM is perfect for the generation of texts and comprehension precisely.

Let's discover how both of these complement each other yet are different in their ways, helping industries transform; the answer lies ahead.

Intelligent AI and its relevance

AI agents are complex systems and is a broader concept where they are able to perceive the environment and make decisions autonomously.

  • It's incredibly programmed with reasoning and perception, allowing the agent to be aware of the environment around it. Furthermore, reasoning makes it possible to evaluate and then take decisions by selecting from the options.

Interestingly, a recommendation engine on a streaming platform decides what content to suggest based on user behavior and preferences.

  • Its core feature also includes goal-oriented behavior where it does actions according to pre-defined rules. But the goals may vary according to the context and environment in which it operates.

Chatbots and custom AI agents can handle queries and inventory management through predictive analysis. As the goal of the agents changes according to the inquiry and with the type of issue.

  • Social ability in intelligent AI is an interesting feature where they can interact with other humans and other agents. This makes communication more effective, as this involves emotional intelligence and contextual understanding.

When a customer is frustrated, a socially aware agent can understand the human communication cues and the emotional undertones, showing that they can adapt their responses.

  • The performance keeps on getting better with evolving time because of their ability to adapt to changes in data. Which is why it makes them more effective in handling new or unforeseen situations.

    Identifying the spam in a spam filter improves the filtering accuracy over time. These agents are able to do so by understanding past experiences and from the data.

Language Mastery with LLM in AI

Ever wondered how tech could write so naturally and flawlessly that it feels human? LLM in the context of AI refers to a type of AI model that has revolutionized the field of natural language processing.

  • Trained on massive datasets that can generate texts that give a more human-like touch. Their core purpose is to understand, generate, translate, and manipulate texts. LLMs owe much of their effectiveness to the Transformer architecture, where they can handle the complexities of human language.

    Generating texts simply through ChatGPT or brainstorming ideas just by giving prompts. LLMs are even able to determine the sentiment behind a text.

  • Deep learning in LLM takes care of tasks like speech recognition, speech-to-text, and NLP. And it is possible to understand syntax and semantics and grasp the context of a conversation.

    This technique can grasp the context of the conversation, also with the help of neural network layers for data processing and transformation.

  • Its transformer architecture depends on self-attention to process the relationships between words in a sentence and processes the entire input in parallel, allowing for faster computation.

LLM AI has models that are pre-trained and can predict the next word in the sentence; further, they are fine-tuned to do specific tasks.

AI agents and LLM complementary functions

By combining these two tech’re creating systems ’re creating systems that understand and act based on complex inputs, whether they're verbal or behavioral. Businesses can benefit a lot, and so all AI agent development services have a combination of these technologies. But let's see how!

  • AI agents take actions regarding real-world scenarios, while LLM in AI handles the communication layer. When a customer asks the chatbot about the features of the product, LLM helps in generating responses.
  • Customer interactions can be enhanced because LLM can create meaningful conversations, giving relevant information and AI agent takes that conversation further carrying out the tasks, for example booking or sending reports.
  • The combination of LLM and AI agents leads to the automation of all workflows that is otherwise complex. Suppose when a customer has not purchased for a while, AI agents identify that and LLM generates emails that show discounts to attract customers. This is how the AI agent for customer support works.
  • Unstructured data is analyzed by LLM, and an AI agent gets insights from there where it takes action based on the information, enabling strategic decisions.

Conclusion

In conclusion, AI agents are needed for dynamic problem solving that takes autonomous decisions, designed for specific goals, whereas LLMs are designed for text-based tasks, mostly providing responses. But the LLMs don't execute actions other than generating texts. But they both complement each other, and the chances of excelling in business will be higher. With this combination, it's possible that all the key operations will turn out smoother.

An AI agent development company will provide cost-effective AI software development solutions to empower businesses to stay ahead of the curve, helping them not only keep up with AI advancements but also lead the charge towards future growth and success. Ready for lift-off? Let’s take your business to new heights!

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Written by

Santosh Negi
Santosh Negi

Orangemantra is a leading AI development company specializing in custom AI agent solutions for businesses seeking to streamline operations, reduce costs, and deliver exceptional customer experiences. With expertise in machine learning, natural language processing (NLP), and process automation, we design intelligent AI agents tailored to your unique needs—from 24/7 customer support chatbots to supply chain optimization tools.