Project Management tools for DevOps | What a DevOps Engineer does in the first week

Agile in DevOps

Agile is a methodology based on iterative development, where requirements and solutions evolve through the collaboration of cross-functional teams.

• Core Concepts:

  • Sprints

  • Backlogs

  • Daily stand-ups

  • Continuous feedback

✅ DevOps extends Agile by bringing in Continuous Integration, Delivery, Monitoring, and Automation.

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📊 Jira – Agile Project Management for DevOps

Jira is Atlassian’s flagship tool for managing Agile projects.

• Key Features:

  • Sprint planning and tracking

  • Kanban/Scrum boards

  • Story points and burndown charts

  • Integration with CI/CD tools like Jenkins, Bitbucket, and GitHub

🔗 In DevOps, Jira helps track code changes, deployments, and incidents back to specific user stories or tasks.

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🧠 Confluence – Knowledge Management & Collaboration

Confluence is a documentation and collaboration tool, often used with Jira.

• Use Cases:

  • Project documentation

  • Runbooks and incident reports

  • Team retrospectives

  • Agile planning & knowledge sharing

💡 Helps ensure tribal knowledge doesn't get lost and all team members are aligned.

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📁 SharePoint – Document Management & Internal Workflows

Microsoft SharePoint is used in enterprises for document management and team collaboration.

• Why it matters in DevOps:

  • Stores process documentation, compliance reports

  • Supports automated approval workflows

  • Integrates with Microsoft Teams and Office365

🔐 Often used in regulated industries for controlled document collaboration and audit trails.

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🧾 ServiceNow – IT Service Management (ITSM)

ServiceNow bridges the gap between IT operations and DevOps.

• DevOps-related use cases:

  • Incident and Change Management

  • Automated Change Approval Policies (DevOps Change Velocity)

  • Integration with Jenkins, GitHub, Azure DevOps

🔄 Connects code deployments to change records automatically, aiding governance and traceability.