Kirsten Poon Explains How Edmonton Businesses Can Start Using AI

Artificial intelligence is becoming more common in everyday work, not just in tech firms or global companies. More local businesses in Edmonton are beginning to ask how they can use it in simple and useful ways. Kirsten Poon, an experienced AI analyst, is helping answer that question by showing business owners where to start. She works closely with teams to explain how AI can be added to existing systems without making things more complex. Her focus is on using easy tools that improve daily tasks like tracking sales, managing customer questions, or planning ahead. With her help, Edmonton businesses are starting to see AI as something practical, not something distant or hard to understand.

1. Start with What You Already Have

Many Edmonton businesses are already using tools that include AI features without realizing it. Email services, online stores, and booking systems often have built-in functions like smart replies, scheduling help, or trend reports. These small features might not seem like much, but they can make daily operations easier. Kirsten Poon encourages businesses to take a closer look at the software they already use. Learning how to use these built-in features can be the first step toward building confidence in AI.

2. Use AI to Solve Small Everyday Problems

One of the easiest ways to begin is by picking a small task. Whether it’s restocking items based on past sales or using a chatbot to answer customer questions, small changes can save time and improve service. Kirsten Poon encourages businesses to choose one area where they face delays or frequent errors and apply AI there first.

3. Let AI Help You Understand Your Customers

AI can help businesses learn more about customer habits. It can study data from sales, website visits, or reviews and turn it into useful feedback. For example, AI tools can show what time of day customers shop the most or what products are most popular. This kind of insight helps businesses make better decisions.

4. Improve Marketing with Smart Tools

Marketing is one of the easiest areas to start using AI. Email platforms, websites, and social media tools already offer features powered by AI. These tools help plan when to send messages, suggest what content might work best, and track what kind of posts people respond to. Kirsten Poon highlights these features during her sessions to help Edmonton businesses grow their reach without extra cost or effort.

5. Building Confidence, One Step at a Time

The most common barrier to using AI is hesitation. People often worry they need to learn everything before they can begin. Kirsten Poon helps change that thinking. Her approach is about starting with one tool, using it often, and learning as you go. Over time, confidence builds, and more tools can be added when needed.

6. Support Staff Instead of Replacing Them

Kirsten Poon often reminds business owners that AI isn’t about replacing jobs, it's about helping people work better. AI tools can speed up tasks like sorting data or finding patterns, giving staff more time to focus on customers and service. When used this way, AI becomes a support system, not a threat.

7. Take the First Step Without Overthinking

Kirsten Poon always recommends starting small. Businesses don’t need to understand how AI works on a deep level. They just need to pick a task and try something new. With this approach, Edmonton businesses can explore AI at their own pace and build confidence over time.

8. Keep People at the Center

While AI tools are helpful, Kirsten Poon emphasizes that people still drive the business. AI should help support decisions, not replace the human side of work. This balance keeps businesses strong and focused on what matters most serving their customers.

As more Edmonton businesses look to the future, simple steps with AI can make a real difference. With guidance from experts like Kirsten Poon, they’re learning that AI is not just for tech experts, it's a practical way to improve how they work every day.

Final Thoughts

AI doesn’t have to be complex or out of reach. With the right support, even small businesses can use it to make daily tasks easier. Kirsten Poon, who works closely with data scientists and technical teams, helps Edmonton businesses understand where to begin. By focusing on real problems and simple tools, she shows that AI can be part of regular work, not something extra or confusing. With each step, more business owners are gaining the confidence to explore what’s possible.