Switching to a heat pump hot water system is one of the smartest energy upgrades a Victorian household can make. These systems can slash your energy usage, cut your power bills, and reduce your carbon footprint — all while attracting generous government rebates through the Victorian Energy Upgrades (VEU) program.

But to access these rebates and ensure a smooth installation, one crucial decision must be made: choosing the right installer.

At Climate Green Melbourne – VEU Accredited Provider A2360, we’ve seen too many homeowners lose out on rebates or face costly corrections because they chose the wrong installer. Here’s how to avoid those mistakes and upgrade your system the right way.

🔎 What is the VEU Program?

The Victorian Energy Upgrades (VEU) program is a state government initiative that incentivises households and businesses to adopt more energy-efficient appliances and systems — including heat pump hot water units. By working with an accredited provider, eligible households can receive rebates that significantly reduce the upfront cost of installation.

However, not all installers are authorised to offer these rebates, and not all systems qualify. That’s why it’s essential to do your due diligence before you commit.

⚠️ Why Installer Choice is So Important

A heat pump installation is more than just swapping one unit for another — it involves technical, regulatory, and rebate-related considerations. Unfortunately, many companies offering ultra-low prices cut corners, which leads to:

Installation of non-approved systems, making you ineligible for rebates
Use of unlicensed tradespeople, jeopardising your safety and compliance
Missing compliance certificates, which are mandatory for rebates and resale
No rebate processing, leaving you to handle it on your own
Unexpected fees, like old system removal or switchboard upgrades

In many cases, what seemed like a “cheap” quote ends up costing more due to rework, lost rebates, or safety issues.

✅ What to Look For in a Heat Pump Installer

Before accepting a quote or booking a service, ask the following:

1. Are they a VEU Accredited Provider?

Only VEU-accredited providers are authorised to offer rebates. Climate Green is officially accredited under VEU as Provider A2360.

2. Do they use VEU-approved products?

Check that the heat pump system is listed on the VEU approved product register. If it’s not listed, no rebate can be claimed.

3. Are their installers licensed?

All electrical and plumbing work must be done by licensed tradespeople. Always ask for proof.

4. Will you receive a compliance certificate?

This document confirms that your installation is safe and meets Victorian regulations. It’s also required to receive your rebate.

5. Is the quote transparent and inclusive?

A reliable installer should provide an itemised quote that includes all necessary services, such as:

Electrical switchboard upgrades
Tempering valve installation
Disposal of your old system
Full installation and testing
Travel or access costs (if applicable)

6. Do they manage the rebate paperwork?

The best providers will assist you with or handle the entire rebate process, so you don’t have to.

🌿 Why Choose Climate Green – VEU Provider A2360

At Climate Green Melbourne, we specialise in VEU-compliant installations and handle the entire process — from quote to rebate.

Here’s what sets us apart:

Installation by qualified, licensed electricians and plumbers
Use of only VEU-approved systems
Complete rebate documentation and submission
No hidden costs – what we quote is what you pay
Post-installation support and warranty-backed systems
Wide service coverage across Melbourne, Geelong, Ballarat, Moe, Werribee, Melton, Bendigo, and more

🌏 A Greener Home, Backed by Government Incentives

Heat pumps use up to 70% less energy than traditional systems. When installed correctly, they offer long-term cost savings and environmental benefits — making them one of the most valuable home upgrades available today.

But remember: the quality of your installer determines the success of your upgrade. Choosing a cheap, non-accredited installer could cost you more down the track in lost rebates, safety concerns, and repairs.

📞 Upgrade with Confidence

If you're ready to make the switch, trust a team that gets it right the first time. Climate Green is here to help you save money, access your rebate, and enjoy lasting comfort with an energy-efficient system.

📞 Call us now: 1300 001 690
📧 Email: info@climategreen.com.au
🌐 Visit: www.climategreen.com.au

Climate Green – Accredited VEU Provider A2360
Your partner in smarter, safer, and more sustainable home upgrades.

VEU Rebates and Heat Pumps: How to Choose the Right Installer in Victoria