Why Your Dev and Ops Teams Are Fighting (And It's Probably Your Fault)

Abigeal AfolabiAbigeal Afolabi
4 min read

Okay, let's be real for a second.

If you're reading this, chances are you've been in that awkward Slack channel where developers complain about "operations being too slow" and ops people are rolling their eyes at "developers breaking production again."

Sound familiar? Yeah, I thought so.

Here's the thing that nobody wants to admit: this "war" between developers and operations isn't natural. It's manufactured.

Let Me Paint You a Picture

You know Sarah from the dev team? She's brilliant. She can build features that make users cry tears of joy. But ask her to explain why the server crashed at 3 AM, and she'll look at you like you asked her to perform brain surgery.

Then there's Mike from ops. This guy can keep your entire infrastructure running while eating cereal with one hand. But ask him to understand why the new authentication feature needs 16 different microservices, and he'll question your life choices.

The problem? We hired them to be specialists, then got mad when they... specialized.

Here's What's Really Happening

Developers think like this:

  • "I need to ship this feature by Friday."

  • "Users don't care if it's not perfectly optimized."

  • "We can fix bugs later."

  • "Let's try this new framework everyone's talking about."

Operations thinks like this:

  • "What happens when this breaks at 2 AM?"

  • "Do we have monitoring for this?"

  • "How do we rollback if something goes wrong?"

  • "Why are we using 47 different technologies?"

Both are right. Both are also driving each other insane.

The Solution (That Actually Works)

Look, I'm not going to give you some fancy framework with acronyms you'll forget next week. Here's what you actually need to do:

1. Make Them Talk to Each Other (Seriously)

Create a shared Slack channel called #ship-it or something fun. Every deployment gets announced there. Every incident gets discussed there. No blame, just "here's what happened, here's what we learned."

I've seen this single change reduce conflicts by like 70%. Why? Because most fights are just misunderstandings.

2. Give Them Shared Goals

Stop measuring devs only on "features shipped" and ops only on "uptime percentage." Start measuring both teams on things like:

  • How fast can we go from idea to production?

  • How quickly do we recover when things break?

  • Are our users happy?

3. Cross-Train (But Make It Fun)

Don't force your frontend developer to become a Kubernetes expert overnight. Instead:

  • Have ops explain "what could go wrong" during code reviews

  • Have devs sit with ops during an incident response

  • Do "lunch and learns" where teams teach each other cool stuff

4. Automate the Boring Stuff

You know what causes most dev-ops fights? Manual processes. Deployment checklists. Configuration differences. Human error.

Fix this with:

  • Docker containers (so "works on my machine" becomes "works everywhere")

  • CI/CD pipelines (so deployments are consistent)

  • Infrastructure as code (so environments are reproducible)

The Real Talk Section

If you're a startup founder or CTO reading this, here's what you need to understand: your team structure is creating this problem.

When you hire "a developer" and "an ops person" and expect them to work together without shared context, tools, or goals, you're setting them up to fail.

The companies that scale successfully? They hire people who understand that building software is a team sport. They create systems where collaboration is easier than conflict.

Start Here (Like, Actually Today)

  1. Create that shared Slack channel I mentioned

  2. Pick one metric that both teams care about (like "time from commit to production")

  3. Have both teams sit in on the next user feedback session

  4. Set up a weekly 30-minute "what broke and what we learned" meeting

The Bottom Line

Your dev and ops teams aren't enemies. They're just people trying to do their jobs with incomplete information and misaligned incentives.

Fix the system, and the people will follow.

And hey, if you're just starting your career and wondering "which side should I pick" - pick both. The future belongs to people who can think like developers AND operators.

Trust me on this one.

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Written by

Abigeal Afolabi
Abigeal Afolabi

๐Ÿš€ Software Engineer by day, SRE magician by night! โœจ Tech enthusiast with an insatiable curiosity for data. ๐Ÿ“ Harvard CS50 Undergrad igniting my passion for code. Currently delving into the MERN stack โ€“ because who doesn't love crafting seamless experiences from front to back? Join me on this exhilarating journey of embracing technology, penning insightful tech chronicles, and unraveling the mysteries of data! ๐Ÿ”๐Ÿ”ง Let's build, let's write, let's explore โ€“ all aboard the tech express! ๐Ÿš‚๐ŸŒŸ #CodeAndCuriosity