“Most people do not listen with the intent to understand; they listen with the intent to reply.” — Stephen R. Covey

In software teams, we often celebrate speed, clever solutions, and clean code. But there’s a quieter force that holds everything together — listening.

Not the kind that nods while waiting for a turn to speak, but the kind that remembers, responds, and reorients. The kind that says: you matter.

💡 Listening Builds Safety — and Loyalty

The difference between a leader who listens and one who doesn’t is night and day.

A leader who listens understands the person behind the engineer. They feel the pain of a missed deadline, they fight for fair scope, and they help their team grow — even if it means reworking a roadmap.

A leader who doesn’t? They end up with burned-out, disengaged teams — teams who’ll eventually leave for somewhere they feel heard.

Listening isn’t just a soft skill. It’s a retention strategy.

🧠 Your Team Will Remember That You Remember

Some of the most meaningful leadership feedback I’ve received wasn’t about my decisions or tech strategy — it was about how I remembered.

One teammate told me years ago they wanted to start something that could make a difference in their country. We hadn’t spoken about it in a long time — but in a recent 1:1, they mentioned a project that they were working on with a friend. I said, “That’s amazing — I remember you telling me this is something you always wanted to do.”

The look on their face said everything.

Listening isn’t passive. It’s cumulative. It builds trust brick by brick.

⚙️ Listening Powers Better Decisions

As a dev manager, knowing what my team wants and needs shapes every decision I make — from project allocation to timelines.

If a project has more breathing room, I’ll match it with someone eager to explore new skills or deepen their expertise. When a project demands high efficiency and rapid delivery, I look for someone whose current skill set aligns well with the task — someone who can hit the ground running without needing to ramp up.

It’s not just about getting the job done — it’s about aligning opportunities with where each person is in their growth journey.

🖥️ Remote Work Needs Intentional Listening

Having been the quiet, shy one growing up — I learned early on how to really listen. Not just to words, but to tone. To what’s not said. To body language.

That skill became essential when I started managing remote teams.

Cameras on. Shoulders slouched? Voice a bit off? I’ll notice. And I’ll check in — gently, respectfully, privately.

Listening remotely takes effort. But it’s effort that pays off in trust, retention, and connection.

🧭 Listening Is How We Align Careers and Companies

To me, listening is leadership.

Your team is the lifeblood of your company. If you don’t know what drives them — what frustrates them, what they dream of — then how can you lead?

When you listen, you build more than good software. You build a team that wants to build with you.

🧩 Listening Isn’t Flashy — But It’s Transformative

Listening may not show up on dashboards or burndown charts, but its impact is everywhere — in the trust we build, the clarity we gain, and the culture we create. As leaders, the more we lean into this quiet power, the stronger and more resilient our teams become. Because when people feel heard, they don't just stay — they thrive.

The Quiet Power of Listening: How It Transforms Dev Teams