Kirsten Poon from Edmonton Lists 4 Easy Ways to Start Using AI

Figuring out what products are doing well can be tricky without the right tools. Kirsten Poon recommends simple AI programs that track sales patterns and help business owners plan better. These tools can show what sells best at certain times of year or alert teams when stock is low.

She says that using AI in this way can help teams save time and focus on bigger tasks. The good news is that these tools are easy to set up. Some platforms offer templates, so business owners don’t need to write their own scripts. You can also train the chatbot using past customer questions and answers.

For companies in Edmonton that work with customers daily, this can be a useful first step.

1. Use AI Chatbots to Answer Common Questions

If your business gets a lot of customer questions like store hours, product details, or booking info an AI chatbot can take care of the basics. These bots can be added to your website and are trained to respond to frequent questions so your staff doesn’t have to.

Kirsten Poon often shows business owners how these tools work by walking through simple examples. You don’t need to write code or hire a developer. Many chatbot services have ready-made options where you just fill in the answers. This can save your team time and make sure customers get quick replies, even outside of business hours.

2. Learn from Customer Feedback with AI

AI tools can help sort and analyze customer reviews, survey responses, or social media comments. Instead of reading each one manually, businesses can quickly spot common issues or positive trends. This helps improve services or products based on what people are really saying, saving time and effort.

3. Let AI Help with Schedules

Managing staff schedules or appointments can take time. AI scheduling tools can help by suggesting when to add more staff or flagging quiet times.Many of these tools learn from past booking data and make suggestions you can accept or adjust. Kirsten Poon says even basic versions of these tools can make a difference, especially for Edmonton businesses that rely on regular customer flow.

4. Use AI Writing Tools to Save Time

Writing takes time, whether it’s for emails, website content, product descriptions, or social media updates. AI writing tools can help create drafts, improve grammar, and make your message clearer. You can enter a few ideas, and the tool suggests full sentences or even entire paragraphs. This is helpful for people who don’t write often or need to produce content quickly. It doesn’t replace your voice, it just helps speed up the process and gives you a better starting point. This means more time to focus on other parts of your business.

Starting Small Makes a Big Difference

AI doesn’t have to be a big project. Kirsten Poon reminds local business owners that starting small is the smartest move. Choose one task that takes up time or repeats often, and try using AI there. Once you see how it helps, it’s easier to explore more.

By keeping things simple and focusing on real needs, businesses in Edmonton can use AI to support their work, not replace it. Whether you’re running a retail shop, a clinic, or a small office, there’s probably one AI tool that could make your week a little easier.