Meraqui: Building Bharat's Workforce OS with Tech, Trust, and Vision


With 50 million+ man-hours and Rs 4 billion in payroll, Meraqui scales dignified livelihoods in India.
Key Takeaways
Meraqui is redefining India’s workforce infrastructure through its tech-first WaaS, TaaS, and OaaS models.
With a focus on frontline workers, Meraqui connects aspirants from Tier 3/4 cities to organised employment across India and beyond.
Bootstrapped, profitable, and operationally efficient, Meraqui exemplifies scalable, impact-driven innovation in workforce management.
In a nation poised to supply 40% of the global workforce by 2050, Meraqui is transforming India’s demographic dividend into a demographic advantage. Founded in 2019 by Dr. Shalin Maheshwari and Lalit Singh, this pioneering platform is reimagining how India's frontline workers are sourced, trained, deployed, and empowered.
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A Doctor’s Dream Beyond the Operating Table
Dr. Shalin Maheshwari began his career as an orthopaedic surgeon. But it wasn’t long before he realised that impacting lives on a larger scale required a different kind of operating room—one that addressed India’s employment ecosystem.
After experimenting with healthcare financing through his family’s lending business, Shalin met Lalit Singh, then the CTO. A shared vision for enabling dignified livelihoods in grassroots India became the seed for Meraqui.
With government-led reforms like Startup India, GST, and Jan Dhan Yojana setting a digital foundation, the timing was ripe. Together, they envisioned Meraqui not just as a staffing company but as an integrated, AI-powered Workforce as a Service (WaaS) platform.
The Meaning Behind Meraqui
Inspired by the Greek word "Meraki," Meraqui stands for putting soul and creativity into one’s work. It’s more than a name; it’s the company’s ethos. Meraqui bridges the digital and human gap for India’s 550 million-strong youth population, many of whom lack access to formal employment and digital identity.
A Full-Stack Workforce Revolution
Meraqui’s offering is a three-pronged solution:
WaaS (Workforce as a Service): End-to-end lifecycle management—sourcing, onboarding, compliance, payroll, health and financial benefits, and career growth.
TaaS (Talent as a Service): Tech-driven, skill-mapped talent sourcing that ensures right-job-right-candidate alignment.
OaaS (Outcome as a Service): Performance-tied models where Meraqui delivers on business KPIs, from warehouse efficiency to telecom deployment.
All of this is powered by proprietary platforms like karam.ai and a low-code tech stack, providing scalability and precision across sectors.
From Villages to Global Verticals
Meraqui works with over 300 top-tier clients, including Reliance, Foxconn, Infosys, and L&T, across 30 industries and 28 Indian states. It connects aspirants from Tier 3/4 towns to permanent, gig, and contractual roles in Tier 1/2 cities, and now, international markets. In just six years, Meraqui has enabled over 50 million man-hours and managed ₹4 billion in payroll.
Its physical footprint has expanded from 12 to 36 offices nationwide, while acquisitions like Inara training and Skill development academy and Meraqui Eduventures private limited have supported growth in India, First Mile Consulting and First Mile Technologies have fast-tracked its global ambitions.
Scalable and Sustainable Growth
Meraqui is a rare breed—bootstrapped, profitable, and operationally agile. Early backing from Harsh Saraf’s family office and a robust balance sheet enabled the company to raise ₹55 crore in non-dilutive financing from banks recently to further a new 1500 crores orderbook in OaaS and WaaS. These funds have fueled geographic expansion, tech development, and worker services such as housing, skilling, and financial products.
The company’s ability to repeatedly raise debt from banks, based on a solid track record, Marquee bluechip client pool reflects its capital efficiency and business credibility.
Building for Bharat, Not Just India
While many competitors address slices of the staffing puzzle, Meraqui offers a holistic, worker-centric model. Its grassroots operations and tech-enabled transparency make it a trusted partner in a fragmented employment landscape. As digital literacy, compliance, and worker aspirations evolve, Meraqui is positioned as the backbone of India’s workforce transformation.
"Scale is meaningless without trust," says the founding team, emphasising localisation and empathy as foundational principles.
Toward a Workforce OS for India
Future plans include scaling further in Tier 2/3 India, enhancing skilling through Meraqui and expanding globally. The long-term vision is bold: to become the AI-powered operating system for India’s workforce—unifying employment, skilling, financial access, and social security
Milestones and Recognition
Meraqui’s accolades include being named an income tax-exempt startup by DPIIT, winner of the CNBC TV18 SME Champion Award, and one of only eight INDICORNS to reach ₹100 crore+ and profitability in under five years. It has been featured in Forbes India DGEMS and recognised by CII for HRtech innovation.
With 3 lakh job placements and presence across 300+ pin codes, Meraqui isn’t just building careers, it’s building a new India responsibly as a profitable enterprise.
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MERAQUI
Meraqui: Powering India’s Workforce with Innovation and Impact In an ever-evolving job market, Meraqui stands out as a new-age Workforce-as-a-Service (WaaS) platform, seamlessly combining technology with human resource expertise. Founded in 2019, Meraqui has built a strong presence across 135+ Indian cities and 7 countries, serving 30+ industries including BFSI, fintech, logistics, and manufacturing. Meraqui’s strength lies in its AI-powered platform, karam.ai, which streamlines hiring, onboarding, payroll, and workforce productivity — making HR smarter and scalable for businesses of all sizes. The company has earned industry recognition, including the SME Champion of India 2024 by CNBC-TV18, HSBC & EY, and a place in Forbes India's DGEMS Select 200. Meraqui Education: Creating Future-Ready Talent As industries shift toward technology-driven roles, Meraqui Education bridges the gap between education and employment. In partnership with top colleges, it offers undergraduate programs that focus on emerging sectors like: Artificial Intelligence & Machine Learning Cybersecurity & Digital Forensics Luxury Brand Management These job-linked, skill-based programs integrate live projects, internships, and industry exposure to prepare students for real-world challenges. Meraqui Education is shaping the future of education by making it practical, flexible, and outcome-driven. Firstmile: Revolutionizing Blue-Collar Workforce Solutions Firstmile, a subsidiary of Meraqui, focuses on digitizing India’s blue-collar economy. It provides end-to-end solutions in recruitment, staffing, and operational excellence for sectors like logistics, facility management, delivery, and manufacturing. Firstmile combines technology, training, and compliance to ensure efficient workforce deployment and performance tracking — delivering real-time value to businesses while empowering workers. Core Services at a Glance 🔹 Contingent & Gig Workforce Management 🔹 Permanent & Specialty Hiring Solutions 🔹 Payroll, Compliance & Attendance Management 🔹 AI-driven Talent Matching (karam.ai) 🔹 EdTech-Driven Skilling & Education Connect with Meraqui 🌐 Website: meraqui.com 🌐 Firstmile: firstmile.global 📧 Email: contact@meraqui.com