AI Statistics in Ecommerce 2025: Your Guide to Growing Your Store

Hey, ecommerce business owners! What are your plans for your ecommerce stores in 2025? Have you noticed that AI has created a buzz in the ecommerce industry? This is all because its tools and features are transforming the ecommerce market. AI is helping you by connecting with customers globally, simplifying operations, assisting customers faster, and increasing conversions like never before.

The latest AI statistics in ecommerce show the trend and demand between the ecommerce businesses and their customers.

In this blog, we will discuss the:

1. Latest AI statistics for ecommerce in 2025 and share practical insights.

2. How you can utilize AI for your ecommerce business growth.

3. Plus, how a Shopify expert agency can help you integrate AI smoothly.

So let’s get started!

AI Enabled Ecommerce Market Size

AI is growing at a rapid rate. According to the Precedence Research report, the global AI enabled ecommerce market is worth USD 9.01 billion in 2025. It is expected to reach USD 64.03 billion by 2034, growing at a Compound Annual Growth Rate (CAGR) of 24.34%.

North America has become the leading investor in AI to stay competitive. For ecommerce store owners like you, AI is a tool to scale your store, whether it's your small shop or a large store on platforms like Shopify, WooCommerce, etc.

Adopting AI in the ecommerce business has become essential to stay competitive today.

AI Adoption in Ecommerce Statistics

Now, let's glance at some stats of AI adoption in ecommerce.

1. According to the source, IBM Institute for Business Value, by the end of 2025, 80% of retail executives plan to adopt AI. 75% utilize it for data tasks such as collection and summarization, whereas 71% use it for content creation or translation.

2. According to McKinsey & Co., 71% of ecommerce sites utilize AI for product recommendations. These recommendations are based on the analysis of customers' behaviour, which they are likely to buy, leading to higher conversion.

For the Shopify store owners, apps like Octane AI make it easy to add these features, and a Shopify expert agency can help customize them based on your store’s requirements.

AI in Ecommerce Statistics by Demographics

Source: Pew Research Center

Source: Salesforce and Stanford AI Index

With these insights, you can target younger shoppers with personalized offers and build trust with transparent AI practices.

Here’s a snapshot of AI sentiment by demographic:

Challenges to AI Adoption Among Ecommerce Companies

1. According to Statista reports, 40% of small to medium sized ecommerce businesses lack the adoption of AI due to high costs, whereas 30% lack technical implementation knowledge.

2. A recent report shows 25% of businesses are concerned about AI accuracy in data protection.

These challenges are real, but that should not impact your business operations.

For example, if you're running your ecommerce business on the Shopify platform, a Shopify expert agency can make it easier for you. They offer customized solutions that fit your budget and technical requirements. They ensure that your store runs smoothly and securely without technical interruption.

But before taking any steps for AI adoption, do you know which AI technologies people want to see in the ecommerce industry? Let's look at some of them mentioned below.

AI Technologies That People Wish to See in Ecommerce

1. Personalized Product Recommendations

2. AI-Powered Customer Service (Chatbots and Virtual Assistants)

3. Visual Search

4. Voice Commerce

5. AI-Driven Fraud Detection

6. Augmented Reality (AR) for Virtual Try-Ons

7. AI for Dynamic Pricing and Inventory Management

Why You Should Act Now

1. A recent Statista report found that with 2.71 billion online customers in 2024, ecommerce sales are increasing.

2. A Forbes report shows 48% of customers approve of AI analyzing their buying history and recommending products.

Whether you want to personalize customer experience or optimize inventory, AI helps you stay competitive.

Start integration with AI-powered apps like Klaviyo for email writing or Gorgias for customer support. If you need assistance integrating these apps, connect with a Shopify expert agency that can guide you. For example, Lucent Innovation offers expertise in Shopify store development and optimizing them with AI-integrated tools.

Conclusion

From the above stats and insights, we can conclude that AI is transforming the future of ecommerce. The market is growing at a rapid rate and has reached $8.65 billion with the adoption of tools and technologies.

With the proper support, challenges like costs and expertise can be easily handled. You can also retain your customers by integrating AI for personalization, analytics, or automation in your store.

So, take action now to take your store to new levels of efficiency and customer connection.