When traveling through Houston or planning a journey with United Airlines, having access to the United Airlines Houston Office can make all the difference. Whether you're looking for expert assistance with bookings, flight changes, or inquiries about travel policies, the Houston office is a hub of professional support and convenience.

United Airlines Houston Office Location

The United Airlines Houston Office is strategically located to serve both residents and travelers transiting through Houston, Texas. It provides full-service assistance for passengers flying domestically or internationally.

Office Address:
United Airlines Houston Office
George Bush Intercontinental Airport (IAH)
Terminal C – United Airlines Operations
2800 N Terminal Rd, Houston, TX 77032, USA

Office Hours:
Monday to Sunday – 24 Hours (Airport Terminal Office)
Business Center Inquiries – 8:00 AM to 6:00 PM (Weekdays)

United Airlines Houston Office Contact Information

Whether you need help with a current reservation or are planning a future trip, the team at the Houston office is ready to assist you.

General Inquiries Phone: +1 (800) 864-8331
Baggage Support: +1 (281) 230-3100
Lost & Found: +1 (281) 230-3299
Customer Relations: +1 (877) 624-3653
Email: support@united.com

We recommend calling ahead or using the United Airlines website to verify real-time updates regarding services and hours.

Services Offered at the United Airlines Houston Office

The Houston office of United Airlines provides an extensive range of services tailored to meet all your travel needs. Below is a breakdown of what you can expect:

Ticket Reservations and Booking Assistance

Get help with:

Booking new flights
Group travel arrangements
Redeeming MileagePlus points
Special fare inquiries
Booking upgrades and amenities

The office can assist both in-person and over the phone, offering you flexibility based on your needs.

Flight Changes and Cancellations

Need to reschedule or cancel your trip? The staff can:

Help you change travel dates or destinations
Process cancellations and refunds
Explain fare rules and change fees
Assist with rebooking due to delays or cancellations

Baggage Services

Whether you have questions about checked bags or need help locating lost baggage, the Houston office is equipped to manage:

Delayed or lost luggage claims
Extra baggage arrangements
Baggage fee information
Oversized or special items handling

Special Assistance Services

The Houston team is trained to offer accessible travel solutions for:

Mobility-impaired passengers
Senior travelers
Unaccompanied minors
Service animals and emotional support pets

They also help arrange wheelchair services, boarding assistance, and special seating requests.

United Airlines Flights from Houston – Major Destinations

As a major hub for United Airlines, Houston offers non-stop services to hundreds of destinations:

Domestic Flights from Houston

New York (EWR & LGA)
Los Angeles (LAX)
Chicago (ORD)
San Francisco (SFO)
Denver (DEN)
Washington D.C. (IAD & DCA)

International Flights from Houston

London (LHR)
Frankfurt (FRA)
Tokyo (NRT)
Mexico City (MEX)
São Paulo (GRU)
Toronto (YYZ)

Travel Documentation Support

The United Airlines Houston Office assists passengers with:

Visa and passport information
Entry requirements for international destinations
Travel insurance guidance
COVID-19 guidelines and vaccination mandates

It’s crucial to verify country-specific requirements before departure, and the Houston office provides up-to-date, accurate travel information to keep you compliant.

MileagePlus and Premier Member Services

MileagePlus is United's loyalty program, and the Houston office helps members with:

Redeeming or transferring miles
Upgrading flights using miles
Checking elite status benefits
Accessing Premier Access privileges

If you're a Premier Silver, Gold, Platinum, or 1K member, you can receive priority service and dedicated support at the office.

Refunds, Receipts, and Invoice Requests

The United Airlines Houston Office offers quick help for:

Refund requests
Billing disputes
Receipt issuance
Duplicate ticket retrieval
Credit voucher inquiries

Always bring valid ID and your booking reference when visiting for these services.

Airport Services at George Bush Intercontinental Airport (IAH)

Check-in and Bag Drop

Self-service kiosks and counter check-ins available at Terminal C
Dedicated Premier Access lanes for elite and business travelers

Lounges

United offers exclusive access to its premium lounges at IAH:

United Club – Terminal C North and E Gates
Access for First Class, Business Class, and MileagePlus Premier Members

Security and TSA Pre Check

Expedited security lanes with TSA Pre Check
CLEAR kiosks available for rapid ID verification

🖥️ Online & Mobile Services Support

Although the Houston Office is there to serve in person, their team also offers help navigating:

The United Airlines mobile app
Online check-in
Seat selection and upgrades
Mobile boarding passes
Flight status alerts and notifications

If you're unfamiliar with the tech, the staff can guide you step-by-step through mobile and web services.

Cargo and Freight Handling

United Cargo at Houston manages:

Domestic and international freight
Perishable and time-sensitive goods
Pet Safe animal transportation
Secure and traceable shipping options

For cargo-related services, contact United Cargo at IAH directly at +1 (800) 822-2746.

Why Visit the United Airlines Houston Office?

Visiting the office can streamline your travel experience by offering:

Expert advice and personalized assistance
Faster resolution of booking and baggage issues
Local support for international travelers
Access to corporate and group travel planners

Whether you're a frequent flyer or a first-time traveler, this office is your one-stop solution for anything United Airlines-related in Houston.

Tips for Visiting the United Airlines Houston Office

Bring valid ID and your ticket confirmation for faster service.
Arrive early during peak travel hours (7 AM – 10 AM and 4 PM – 7 PM).
For complex travel needs, book an appointment online or by phone in advance.
Check for holiday hours or service disruptions before visiting.

Explore Travel Assistance at the United Airlines Houston Office