Why Is Field Management Services (FMS) a Competitive Differentiator for Your Sales Team?

avid Arlington from North Dakota had a great trucking business. But as the fleet increased from 3 vehicles to 32 vehicles in a span of a year, he knew that manually keeping track of the vehicles and their deliveries wasn’t possible. It was here that he came across an interesting solution that eliminated these issues in one masterstroke. This easy-to-use tech product not only accurately tracks vehicles at any time but also helps him to see in real-time, what every employee of this business was doing in remote places. The solution he used was a Field Management Service (FMS).

FMS: Decoding the Concept

The professional landscape is changing at a rapid pace which prepares the ground for revolutionized operations. Whether it’s the IT infrastructure of a company or field operations, streamlined integration of various functionalities into a single unit emerges as the prime requisites.

Organizations across the world have to integrate their operations into existing enterprise architecture and also make sure each one of them is executed with finesse. Those working in the field-service sectors need to fulfill this objective at the earliest, and it is right here that a high-impact field service management solutions come up as a major requirement.

A Bit of Background Info

Before we delve into the nuances of how field service management can change mode of operations, it’s quite essential to develop elementary ideas of its features. The concept of FSM represents workforce coordination in the field. Entire functionalities occurring within fields can be controlled through mobile systems. In a nutshell, it’s possible to build, run, and strengthen your mobile workforce through highly functional FSM software systems.

Depending on the needs of various organizations, field service maintenance and management can be leveraged at various levels. From basic operations to advanced functionalities, this innovative software can take your enterprise to great heights. Here’s a quick look at the basic operations provided by the field force tracking and operational management software:

1. Scheduling orders

2. Identifying job status

3. Dispatching service agents

4. Tracking delivery car locations

5. Keeping a tab on ongoing operations

These are some of the standard and basic functionalities of a field service management software. It is evident that these features go a long way in improving fleet and field efficiencies, monitoring field staff movement, and driving productivity boost across the organization. The immense advantages offered by such a well-round solution far outweigh the cost of ownership or maintenance. As a result, companies can augment their top lines and boost business growth. In turn, it helps the company stay competitive and thrive in an overcrowded marketplace. Whether you are operating in e-commerce, warehouse management, healthcare service sectors, or telecommunications, FSM software would be right there to support you.

Functionalities at a Glance

Managing a diversified team of field service professionals can turn out to be an ordeal. Both operational and technical glitches can occur anytime which makes it impossible for entrepreneurs to resolve the issues. With a dynamic and high-performance FSM software, managing your mobile workforce won’t be difficult. You can keep a tab on their operations and monitor improvements at regular intervals from anywhere and everywhere. When you have a fully functional, integrated field service management software, here’s what you can expect it to do:

• Order management and scheduling

• Tracking technician position and location

• Receiving status updates for tasks

• GPS navigation along with route optimization

• Driver log updates

• Tracking the time

• Managing asset repertories

• Knowledge inventory management

• Payment processing

• Integrated invoice creation and management

• Creating regulatory compliance

• Managing and maintaining customer portals

Read More:https://mobisoftinfotech.com/resources/blog/field-management-services-for-sales-team