The Realities of ABI in the NDIS: What Providers Need to Know in 2024

Acquired Brain Injury (ABI) doesn't just affect the brain — it impacts every corner of a person’s life. From communication and mobility to independence and emotional wellbeing, the ripple effect is deep and lasting. In Australia, the NDIS plays a key role in supporting people with ABI — but are we truly addressing their needs?

New 2023–24 NDIS data lifts the lid on the current landscape. While many ABI participants are seeing better outcomes in areas like social connection and life control, other figures are a wake-up call.
Employment rates remain stubbornly low
Complaints from ABI participants are higher than most
Carers continue to face barriers in joining or staying in the workforce

These insights pose a serious challenge for NDIS providers. Delivering real impact means going beyond compliance — it requires culturally safe care, tailored employment pathways, and seamless participant experiences at every stage.

To meet these expectations, more providers are turning to intelligent tools like RotaWiz — a rostering solution designed for NDIS organisations. With smart automation and participant-matching capabilities, it helps providers offer consistent, compliant care while saving valuable time.

As 2024 unfolds, the message is clear: ABI participants don’t just need services. They need solutions that work. It’s time to listen to the data, rethink support models, and prioritise outcomes over processes.

Because every number in the data represents a real person, with a real future worth investing in.

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