When flying with United Airlines from or to Houston, passengers often seek direct assistance with booking, baggage, flight schedules, and more. The United Airlines Houston Office serves as a vital hub to support travelers with all their airline-related needs. In this comprehensive guide, we provide full details about the United Airlines office in Houston, including contact information, office address, available services, customer support, ticketing assistance, and much more.

United Airlines Houston Office Address

The United Airlines Office in Houston is strategically located to cater to both domestic and international passengers. The main administrative office and customer support operations are conducted near the George Bush Intercontinental Airport (IAH).

Office Address:

United Airlines Inc.
Terminal C – George Bush Intercontinental Airport (IAH)
2800 N Terminal Rd, Houston, TX 77032, USA

This location is easily accessible via public transportation, taxis, ride-shares, or personal vehicles, with ample parking and clear terminal signage.

📞 United Airlines Houston Office Contact Details

For personalized assistance, customers can connect with the United Airlines Houston office using the following contact channels:

Phone Number (Customer Support): +1-800-864-8331 (24/7 Toll-Free)
Local Office Number (General Inquiries): +1 281-230-3100
United Cargo Support (IAH): +1 281-553-3300
Baggage Services (Lost/Delayed): +1 800-335-2247
Official Website: www.united.com

We recommend calling during business hours (8:00 AM – 5:00 PM, Monday through Friday) for general inquiries and using the toll-free number for after-hours support.

Services Offered at United Airlines Houston Office

At the United Airlines Houston Office, travelers can take advantage of a wide range of services designed to make their journey smoother. These include:

Flight Bookings and Ticketing Assistance

The office facilitates reservations, fare adjustments, group bookings, and upgrades. Whether you're booking economy, business, or Polaris class, the office staff offers guidance and real-time availability.

Baggage Services

From delayed luggage claims to special baggage allowances, the Houston team ensures that your luggage concerns are resolved promptly. Oversized and special items such as musical instruments or sports equipment are handled here.

Check-in Assistance

For those facing issues with online or airport check-in, the Houston office offers full support. Early check-in and seat selection help are also available.

MileagePlus Program Support

Get personalized help with enrollment, point redemption, and tier upgrades in United’s frequent flyer program – MileagePlus.

Travel Policies and Special Requests

Passengers needing medical assistance, wheelchair support, traveling with pets, or dietary accommodations can speak directly to United representatives in Houston for smooth coordination.

Refunds and Cancellations

Whether due to weather disruptions or personal emergencies, the Houston office helps you process ticket cancellations, rebooking and refunds with minimal hassle.

United Airlines at Houston George Bush Intercontinental Airport (IAH)

United Airlines maintains a major hub at IAH Airport, offering nonstop domestic and international flights to destinations across the globe. As one of the busiest United hubs, IAH plays a central role in both passenger and cargo operations.

Terminals Used by United Airlines at IAH:

Terminal B – United Express regional flights
Terminal C – United Airlines domestic departures and arrivals
Terminal E – United International Flights

Each terminal is equipped with United Club lounges, check-in counters, priority boarding gates, and self-service kiosks.

United Airlines Baggage Policy for Houston Travelers

Understanding the baggage policy is essential before your flight from Houston:

Carry-On Allowance: 1 personal item + 1 carry-on bag
Checked Baggage: Charges may apply depending on your ticket class and destination
Overweight/Oversize Bags: Subject to additional fees
Lost or Damaged Baggage Claims: Can be filed at the Baggage Services counter in Terminal C or by calling +1 800-335-2247

For more accurate baggage charges and allowances, refer to United’s baggage calculator.

United Airlines Corporate and Business Travel Support in Houston

Corporate travelers can benefit from customized business travel solutions offered by the United Airlines Houston Office. Features include:

Corporate Account Setup
Priority Booking Services
Travel Expense Management Tools
Business Upgrade Offers

United also partners with companies through its United for Business program, streamlining flight coordination for organizations based in Houston and surrounding areas.

Special Assistance Services at United Houston Office

Travelers who need special assistance can contact the Houston team in advance for arrangements such as:

Mobility and Accessibility Support
Elderly Passenger Escort Services
Unaccompanied Minor Travel
Medical Equipment Transport

We recommend notifying the office at least 48 hours before departure to ensure smooth handling of these services.

United Airlines Houston Office Working Hours

While the airport counters operate nearly 24/7 due to the frequency of flights, the administrative office hours are:

Monday to Friday: 8:00 AM – 5:00 PM CST
Saturday & Sunday: Closed
Airport Check-in & Ticketing Desks: Open daily, 3:30 AM – 11:00 PM CST

For urgent travel or flight-related assistance outside of office hours, always use the 24-hour customer support number.

United Airlines Destinations from Houston

As a primary United hub, IAH offers direct flights to over 180 destinations, including:

Domestic: New York, Los Angeles, Chicago, Denver, Orlando
International: London, Frankfurt, Tokyo, Mexico City, São Paulo, Toronto, Lagos

With robust connectivity, United enables seamless one-stop access to Asia, Europe, South America, and beyond.

United Cargo Services at Houston

United’s cargo operations are headquartered at IAH, supporting freight solutions for businesses and individuals. Services include:

Temperature-Sensitive Cargo (pharmaceuticals)
Live Animal Transport
Express & Standard Freight
Dangerous Goods Handling

For cargo reservations and handling schedules, contact United Cargo at +1 281-553-3300.

Why Contact the United Airlines Office in Houston?

Whether you're a first-time flyer, a seasoned business traveler, or managing group travel, the United Airlines Office in Houston is equipped to resolve your queries quickly. Reasons to contact the office include:

Last-minute changes or cancellations
Visa and document verification
Flight disruptions or rebooking
Pet travel documentation and carrier approval
Group bookings and event coordination

Important Travel Tips from United Airlines Houston

Arrive at least 2 hours before domestic flights, and 3 hours for international flights.
Download the United app for boarding passes, real-time updates, and seat changes.
Use Premier Access lanes if you're a MileagePlus Premier member for faster check-in and security clearance.

Customer Services Available at the United Airlines Houston Office