A recent New York Times article shared a heartbreaking truth: nearly 46 million Americans are living with substance use disorder, and only 6% receive any form of treatment. We see the fallout of this every day not just in the individuals struggling, but in the parents, siblings, partners, and children silently carrying the weight of addiction behind closed doors.

The article reads, “Addiction doesn’t just consume the individual it fractures entire families.”
We couldn’t agree more. And we’ve built our life’s work around helping families respond to that fracture with action, not silence.

At Crosswell Interventions, we exist for one reason: to help families intervene before addiction takes more than it already has.

We’ve Been Where You Are

We know the moment well.

The moment you realize love alone isn’t working. The moment every conversation turns into a fight, every boundary gets pushed, and every effort to “help” only seems to make things worse.

That moment is where most families find us.
And it’s where we begin the process of change.

We are a team of professional interventionists and family recovery coaches based in Austin, Texas, working nationwide. Our model isn’t just about getting someone into treatment it’s about helping families reclaim their role in recovery.

As our founder, Will Crosswell, often says:

“Intervention isn’t a confrontation. It’s a coordinated act of love that says, ‘We see you slipping away and we’re not going to stand by and watch.’”

Our Process: Structured, Compassionate, Effective

What makes us different? It’s not just the structure it’s the heart.

We tailor every intervention to the unique dynamics of the family. That includes:

• Thorough pre-intervention planning, with clear roles, coached communication, and guidance on emotional preparation.

• On-site facilitation with licensed or credentialed professionals, ensuring safety, clarity, and compassion during the intervention itself.

• Post-intervention support for up to 12 weeks, walking alongside the family while their loved one enters treatment and beyond.

We don’t believe in “drop and go” models. The real work starts after the “yes.”

Our team stays involved to help families unlearn codependency, rebuild trust, and create healthy support systems for their loved one and themselves.

In over 85% of cases, the individual agrees to treatment after the intervention. But our proudest metric isn’t compliance. It’s connection the kind of connection that keeps recovery sustainable, long after the initial crisis fades.

Why We Speak Up Now

We’re sharing this because far too many families wait until it’s almost too late. They don’t know help like this exists or they think “intervention” is a last resort. But we want to change that narrative.

Intervention can be a beginning, not an ending.
It’s not a sign of failure. It’s a sign of courage.

If you’re reading this and wondering whether it’s time, trust your gut. You don’t have to navigate addiction alone. You don’t have to stay stuck in fear.

We’re here when you’re ready. And we mean that.