We all have booked a cleaner online and wondered, “Will they actually show up and do a good job?” Today, with access to anything with just a click of a button, more and more people are turning to cleaning apps like Homeaglow for a quick and affordable fix.

But while the convenience and the affordability sound great on paper, what is the real story behind the app? Can you actually trust the cleaners that show up through Homeaglow with your home? Or are the glowing promises just fake? Thousands of Homeaglow reviews later, bad and good, we give you the truth to the test. Read on to see.

What Is Homeaglow?

Homeaglow is a cleaning service application that links households with nearby cleaners. It is cheap and simple. You book online, a cleaner shows up, and you pay through the app.

It is their flashing price that attracts so many customers: a 2-hour clean will cost you only 9 dollars, and after that, you can pay the monthly fee ($49) that allows you to reserve any further cleanings at approximately 18 dollars/h. Sounds awesome, doesn't it? It is to some people, but to others? It’s been a different story.

What People Like About Homeaglow?

Let’s start with the good. According to some Homeaglow cleaning reviews, the app is:

• Affordable: Many users say the prices are lower than traditional cleaning companies.

• Easy to Book: You can schedule online in just a few clicks.

• Flexible: You can choose one-time or recurring cleanings.

Homeaglow Complaints That Keep Coming Up Again and Again

Now let’s get real. A huge chunk of reviews raises serious concerns, and we’re not talking about minor inconveniences. Here’s what repeatedly pops up in negative reviews:

Missed or Late Appointments

One of the most common complaints is that cleaners simply don’t show up or cancel last-minute. Imagine clearing your day and prepping your home, only to be ghosted.

Inconsistent Quality

Some users talk very highly about their cleaners. Others say their homes were barely touched. Since Homeaglow works with independent contractors, quality control is all over the place.

Communication Barriers

If something goes wrong, you can’t expect quick help. Many frustrated users in the review section mention poor customer service, slow responses, no refunds, and no clear way to fix issues.

Sketchy Pricing Practices

Some cleaners reportedly ask for tips or extra money outside the app. Others complain about bait-and-switch pricing, where the first cleaning is cheap but future ones shoot up.

Is Homeaglow Actually Safe to Use?

Homeaglow claims its cleaners are background-checked, and technically, that’s true. But based on dozens of Homeaglow reviews and complaints, the reality is far from it.

Many users report that cleaners showed up late, seemed untrained, or didn’t follow basic hygiene or safety protocols. In some cases, cleaners left jobs incomplete or made homeowners uncomfortable by showing up unprepared or even bringing someone else along.

And let’s be honest, when someone enters your personal space, around your valuables, pets, or children, “mostly safe” doesn’t cut it. Trust requires more than a background check. It requires consistent professionalism, and that’s where Homeaglow often falls short.

Final Verdict

Is Homeaglow reliable? Sometimes. Can you trust it with your home? Only if you’re okay with taking a risk. The app might work well for some, but if you're expecting consistency, strong customer support, or guaranteed professionalism, you may end up disappointed. There’s a reason so many Homeaglow Reviews include words like “frustrating,” “unreliable,” and “never again.”

If you decide to give it a try, do your research. Read reviews, screen your cleaner, and don’t expect miracles for bargain prices. If you want peace of mind, you might be better off with a service that values trust, reliability, and actual follow-through.