No More Excuses

Efua LeketteyEfua Lekettey
4 min read

I recently completed Virtual Assistant: Internationally Accredited Course on Udemy, and I feel both proud and excited about this accomplishment. I've always wanted to pursue something different; something that would allow me the freedom to work from home and set my own hours. This curiosity led me to enroll in a virtual assistant course on Udemy. This course turned out to be a great fit.

Although the course was quite in-depth and layered; tech tools, unfamiliar workflows, and client expectations, not to mention platforms I had never even heard of before like Asana, Hootsuite, and Slack—the course was surprisingly easy to follow and very approachable. They broke down complex concepts into clear, easy-to-understand steps.

I gained a solid understanding of the wide range of tasks a Virtual Assistant handles such as managing emails, scheduling appointments, handling social media, providing customer service, data entry, and even basic bookkeeping. The fact that the courses were downloadable on mobile devices was a huge plus. Real-life case studies were included, which made the material much more relatable and practical.

Here’s a deeper look into the most valuable lessons I took away from the course:

  1. Foundational Skills Matters More Than You Think

I went in thinking I needed to master some flashy tech skills to stand out, but the course proved that reliable, foundational skills are real gold.

Things like:

  • Scheduling appointments

  • Managing Emails

  • Social media management

  • Customer service

  • Data entry

  • Accounting

These may sound simple but the course really showed me how attention to detail, organization are what really makes a VA great at their job. Clients are not looking for superheroes. They want dependable, detail-oriented people who can get things done without being managed.

  1. Tools Are Essential

We were introduced to common tools and platforms used in Virtual Assistance, such as:

  • Asana & Trello: Project and Task management

  • Slack: Client communication

  • Google workspace: Docs, Sheets, Forms, and more

  • Canva: Basic design and scheduling

  • Calendly: Booking and scheduling

  • Zoho: Customer relationship management

The first few modules on tech tools felt overwhelming but I practiced with these tools and now feel comfortable using them for clients.

  1. Time Management Is Not Just About To-Do Lists

This course taught me how to manage my time with intention, not just be busy, but actually be productive.

We learnt to:

  • Time block our schedules

  • Prioritization using the Eisenhower Matrix

  • Use the Pomodoro Technique

As someone juggling multiple aspects of life, this skill proved to be one of the most practical and transformative I have acquired

  1. Interpersonal skills are a crucial asset

Tech tools are teachable but interpersonal skills like patience, empathy, adaptability, being proactive? Those are things that keep the clients coming back.

Some key takeaways:

  • Always anticipate what the client might need next

  • Be calm when things change

  • Never be afraid to ask clarifying questions

  • Be consistent

These are things that make you irreplaceable as a Virtual Assistant.

  1. Virtual Assistant Is A Business Not Just A Job

From day one, the course emphasized that being a Virtual Assistant means you are running a service-based business not just doing “tasks for people online”. This change in perspective was significant for me.

You learn to think like a service provider:

  • How do I brand myself?

  • What niche or industry do I serve best?

  • What is my onboarding process

  • How do I price my services fairly and sustainably?

These are not just optional concepts; they are crucial for building a career and avoiding burnout.

What Does A Virtual Assistant Do?

In simple terms, a Virtual Assistant is a person who helps entrepreneurs, startups, and busy professionals handle tasks they don’t have time for. We act as the behind-the-scenes backbone of a business making sure things run smoothly. Depending on your niche or clients needs your task may vary daily

What’s Next

Now that I’ve completed the course, I’m actively applying the skills I’ve learned. I’ve already worked with a real estate firm, providing admin and customer service support. I’m currently building my portfolio, refining my service offerings, and networking with other Virtual Assistants.

My long-term goal? To become a go-to virtual assistant for entrepreneurs, businesses, startups, and busy professionals that need reliable, efficient, and friendly support.

The Takeaway

Taking a beginner virtual assistant class was not just an educational move it was an investment in my mindset, future, skills. Whether I end up freelancing full-time or I use this skill in a hybrid role, I now have tools that make me more organized, resourceful and professional in any setting.

If you are thinking about becoming a virtual assistant, here is my honest advice:

  • You do not need to be an expert to start

  • You do need to be committed, consistent and open to learning.

  • Once you get the hang of it, it is one of the most flexible, empowering paths out there.

There is a growing demand for virtual assistants out there, and with the right training and mindset, you can absolutely succeed.

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Efua Lekettey
Efua Lekettey