Automating Jira Ticket Creation from GitHub Using Python, Flask & AWS (Introducing: JiraSyncBot)

Simplifying developer workflows with automation, one issue at a time.

Project Overview

Meet JiraSyncBot — a lightweight automation tool I built to instantly create Jira tickets from GitHub issues using just a comment: /Jira.

This tool helps developer teams stay organized across platforms by syncing GitHub and Jira with zero manual work. It’s powered by:

• Python

• Flask

• AWS EC2

• GitHub Webhooks

• Jira REST API

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Why I Built This

As developers, we often create issues in GitHub but track tasks in Jira. This results in repeated manual work, copying over titles, descriptions, and keeping both platforms updated.

I wanted a solution where:

• Developers stay in GitHub

• A comment like /Jira would do the heavy lifting

• Jira tickets are created automatically

• The system is scalable, secure, and cloud-native

And that’s how JiraSyncBot was born.

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Tech Stack

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Architecture

textCopyEditGitHub (Issues) 
     ⬇️ Webhook (issue_comment)
Flask API hosted on AWS EC2
     ⬇️
Jira REST API
     ⬇️
New Jira Ticket

Only when /Jira is commented on an issue, the webhook triggers ticket creation.

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Step-by-Step Build

1. Jira Setup

• Created a Jira Atlassian account

• Generated an API token

• Explored the Jira REST API Docs

2. Python Script to Create Jira Ticket

Wrote a Python script(entire script available on my GitHub repo) to:

• Authenticate with Jira

• Create a ticket with title, description, and type

3. Converted Script into Flask API

Built a Flask app with /webhook route to:

• Receive webhook payload from GitHub

• Check if a comment contains /Jira

• Extract issue title/body

• Trigger ticket creation

pythonCopyEdit@app.route('/webhook', methods=['POST'])
def webhook():
    payload = request.json
    comment = payload['comment']['body']
    if '/Jira' in comment:
        issue_title = payload['issue']['title']
        issue_body = payload['issue']['body']
        create_jira_ticket(issue_title, issue_body)

4. Deployed to AWS EC2

• Launched a Ubuntu EC2 instance

• Installed Python, Flask, and dependencies

• Deployed with gunicorn and nginx

• Configured security groups for HTTP access

5. Configured GitHub Webhook

• Pointed webhook to EC2 public IP

• Listens for issue_comment events

• Sends payload to /webhook endpoint

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Demo Flow

1. Developer opens a GitHub issue

2. Comments /Jira

3. Webhook sends the event to Flask

4. JiraSyncBot creates a new Jira ticket 🚀

GitHub:

Issue: “Fix mobile login bug”
Comment: /Jira

Jira:

New ticket: “Fix mobile login bug” created in the BUGS project

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📷 (Issues from our GitHub issues)

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What I Learned

• How to securely work with API tokens and webhooks

• Hosting Flask apps on AWS EC2

• Setting up GitHub webhooks with custom conditions

• Automating real DevOps workflows that make life easier

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What’s Next

Here’s what I’m planning to add:

• Slack/Discord notification when a ticket is created

• Automatically map labels/assignees

• Bi-directional sync between Jira and GitHub

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About Me

Daniel Mankong
DevOps | Automation | Cloud | Python
📍 Austin, TX
🔗 https://github.com/danielbangm | https://www.linkedin.com/in/dmankong/

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Let's Connect

If you’re passionate about DevOps, automation, or just love clean developer workflows — I’d love to hear your thoughts or feedback on JiraSyncBot!

🔗 Project GitHub Repo: github.com/danielbangm/JiraSyncBot

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