Seamless Retail: How 99minds Powers Gift Card Sales Across Lightspeed R-Series and Shopify

Soniya DixitSoniya Dixit
3 min read

In today’s omnichannel retail environment, delivering a seamless and consistent customer experience is essential. 99minds enables merchants to quickly sell and redeem gift cards in-store and online through robust integrations with Lightspeed Retail (R-Series) and Shopify.

Whether your customer is walking into a physical store or shopping online, 99minds ensures that gift cards are always a convenient and versatile option. Let’s break down how it all works.

In the age of omnichannel retail, gift cards are more than just a product—they’re a growth engine. With 99minds now tightly integrated into Lightspeed Retail (R-Series) and Shopify, merchants can now effortlessly issue, sell, and redeem gift cards both in-store and online.

Let’s dive into how this game-changing integration works, and why it’s a win-win for retailers and their customers.

Selling Gift Cards In-Store (via Lightspeed R-Series)

With 99minds embedded directly into the Lightspeed Retail (R-Series) POS, selling a gift card is as simple as ringing up any other item on your shelf:

  1. Start the Sale: From the Lightspeed dashboard, navigate to the “Sell” screen.

  2. Search Product: Type “Gift Card” into the product search bar.

  3. Add & Load: Select the “Gift Card” item and enter the customer’s phone number.

  4. Validate: Click “Find Gift Card” to verify the card and enter the desired load amount.

  5. Complete Sale: Click “Add to Sale” and finish the transaction as usual.

The transaction syncs automatically with the 99minds platform, giving you instant visibility under “Recent Transactions” in your dashboard.

Selling Gift Cards Online (via 99minds Widget on Shopify)

Don’t just stop at in-store sales—your customers can also purchase digital gift cards from your Shopify storefront with the embedded 99minds widget:

  1. Access the Widget: Ensure the 99minds Gift Card page is active in your Shopify store.

  2. Customize the Card: Customers can select the amount, add recipient details, and even write a personalized message.

  3. Secure Checkout: The gift card is added to the cart and paid for using Shopify's native checkout.

  4. Instant Delivery: The recipient receives the gift card instantly via email or SMS.

All online gift cards are stored in the 99minds system and can be redeemed both online and offline.

Redeeming Gift Cards In-Store

When it's time to redeem, Lightspeed R-Series makes it a breeze:

  1. Select Payment Method: Choose “Gift Card” at checkout.

  2. Enter Details: Type or scan the card number and hit “Find Gift Card.”

  3. Process Transaction: Complete the sale using the gift card balance.

99minds takes care of the balance update in real time.

Redeeming Gift Cards Online (Shopify Checkout)

Online redemptions are just as smooth:

  1. Checkout: Proceed to the order summary page.

  2. Apply the Code: Enter the gift card’s unique code in the “Discount code or gift card” field.

  3. Pay Remaining Balance: Use another payment method if the gift card doesn’t cover the full total.

Thanks to 99minds' cross-platform sync, gift cards issued in-store can be used online, and vice versa.

Why This Integration Matters for Merchants

This integration isn’t just about convenience—it’s a strategic asset for modern retailers:

  • One Unified System: POS and eCommerce speak the same language—no silos, no confusion.

  • Boost Sales: Gift cards increase average spend and bring in new customers.

  • Real-Time Tracking: Monitor redemptions, balances, and customer usage from the 99minds dashboard.

  • True Omnichannel Experience: Customers can buy in-store and redeem online or the other way around.

Bonus: Launch Referral Campaigns with 99minds

Want to amplify your gift card program? Use 99minds to create and manage referral campaigns—turn your loyal customers into your best marketers.

Final Thoughts

The synergy between Lightspeed Retail (R-Series) and 99minds empowers merchants with a flexible, omnichannel gift card solution. Whether your customers shop in-store or online, they enjoy a frictionless experience that drives loyalty and increases revenue.

Start leveraging the power of gift cards—anywhere, anytime. With 99minds, you're ready.

For more information, Click Here!

0
Subscribe to my newsletter

Read articles from Soniya Dixit directly inside your inbox. Subscribe to the newsletter, and don't miss out.

Written by

Soniya Dixit
Soniya Dixit