Experience World-Class Service at the Singapore Airlines Los Angeles Office

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For travelers in the United States looking for premium flight services to Asia and beyond, the Singapore Airlines Los Angeles Office serves as a vital customer support hub. Known globally for its luxurious cabins, impeccable service, and award-winning inflight experience, Singapore Airlines (SIA) maintains a strong presence in Los Angeles to help passengers with everything from ticketing and reservations to loyalty programs and flight modifications.

📍 Singapore Airlines Los Angeles Office Location

Address:
Singapore Airlines – Los Angeles Office
1925 Century Park East, Suite 700
Los Angeles, CA 90067, USA

This office is located in the heart of Century City, easily accessible from major highways and business districts. It caters to walk-in customers (by appointment) and offers personalized service for flight-related inquiries.

📞 Contact Details – Singapore Airlines Los Angeles

  • Customer Service Phone (USA): +1 (800) 742-3333 (Toll-free)

  • Office Direct Line: +1 (310) 788-3100

  • Fax: +1 (310) 788-3199

  • Operating Hours:
    Monday to Friday: 9:00 AM – 5:00 PM (PST)
    Closed on weekends and public holidays

Passengers can also use Singapore Airlines' 24/7 global helpline for urgent matters or flight assistance outside local office hours.

🛫 Singapore Airlines at Los Angeles International Airport (LAX)

While the city office handles sales and support, most flight operations occur at Los Angeles International Airport (LAX).

  • Airport: Los Angeles International Airport (LAX)

  • Terminal: Tom Bradley International Terminal (TBIT)

  • Check-In Counter: Level 3, Row C

  • Airport Code: LAX

  • Check-in Opens: 3 hours prior to scheduled departure

Singapore Airlines offers direct flights from LAX to Singapore (SIN) with onward connections to Southeast Asia, Australia, Europe, and beyond.

💼 Services Offered at Singapore Airlines Los Angeles Office

1. Flight Reservations and Ticketing

The office assists with:

  • New flight bookings

  • Modifications to existing itineraries

  • Seat selection and upgrades

  • Fare rules and policy explanation

  • Reissuing lost or damaged tickets

2. KrisFlyer Loyalty Program Support

Frequent flyers can access services related to KrisFlyer, SIA’s award-winning loyalty program:

  • Enrolling in KrisFlyer

  • Redeeming miles for award tickets

  • Upgrading with miles

  • Claiming missing miles

  • Tier status benefits and privileges

3. Flight Change and Cancellation Services

Need to change or cancel your trip? The office can help with:

  • Date and route modifications

  • Refund processing

  • Rebooking after flight disruptions

  • Managing travel vouchers and credits

4. Group Travel & Corporate Bookings

For companies and tour operators, the Los Angeles office handles:

  • Group reservations (10+ travelers)

  • Corporate fare programs

  • Travel management support

  • Special arrangements for MICE events (Meetings, Incentives, Conferences, Exhibitions)

🧳 Baggage Policy and Special Assistance

The Los Angeles office provides detailed guidance on:

  • Cabin and checked baggage allowances

  • Excess baggage fees and pre-purchase

  • Special baggage (sports gear, musical instruments)

  • Assistance for unaccompanied minors

  • Wheelchair and mobility aid requests

  • Medical travel and special meal arrangements

  • Pet travel on SIA and partner airlines

All requests must be made at least 48 hours before departure for smooth coordination.

🎟️ Fare Types Available with Singapore Airlines

Whether you're flying short-haul or ultra-long-haul, SIA offers the following cabin options:

  • Economy Class – Comfortable seating with generous legroom

  • Premium Economy Class – Extra space and exclusive service

  • Business Class – Lie-flat seats with fine dining and lounge access

  • First Class Suites – Private suites with a luxury hotel-like experience (available on select aircraft)

The Los Angeles office can guide travelers on cabin features, pricing, and upgrade eligibility.

🌍 Singapore Airlines Destinations from Los Angeles

Singapore Airlines connects LAX with major cities across the globe via its hub at Changi Airport (SIN). Popular destinations include:

  • Singapore (SIN) – Non-stop

  • Bangkok, Thailand

  • Kuala Lumpur, Malaysia

  • Manila, Philippines

  • Jakarta, Indonesia

  • Sydney & Melbourne, Australia

  • Frankfurt, London, Paris, Zurich (via Singapore)

With over 130 global destinations, SIA remains one of the top carriers from the U.S. to Asia and Oceania.

📱 Online and Mobile Support Options

In addition to in-person assistance at the Los Angeles office, travelers can manage their bookings through:

  • Official Website: www.singaporeair.com

  • Mobile App: Bookings, check-in, flight status, KrisFlyer account access

  • Live Chat: Available via website and app

  • Social Media:

    • Facebook: @SingaporeAir

    • Twitter/X: @SingaporeAir

    • Instagram: @singaporeair

These platforms provide 24/7 support for booking, seat selection, meal preferences, and more.

💳 Payment and Refund Services

The Los Angeles office can assist with:

  • Secure payment processing

  • Payment plan options for corporate clients

  • Refund applications

  • Credit card or voucher redemptions

Ensure to bring valid photo ID and booking reference for any in-person transactions.

🌟 Why Choose the Singapore Airlines Los Angeles Office?

Here are key reasons why travelers prefer using this office:

  • Experienced staff with global travel expertise

  • Multilingual support for international travelers

  • Quick turnaround on booking, refunds, and loyalty services

  • Strategic location for business and frequent flyers

  • Direct coordination with SIA headquarters in Singapore

🗺️ Nearby Facilities and Public Transport

The Singapore Airlines Los Angeles Office is surrounded by business hubs, hotels, and consulates. Travelers can access the office via:

  • Metro Rail (Expo Line) – Closest station: Westwood/Rancho Park

  • Taxi and ride-share services (Uber, Lyft)

  • Nearby Parking: Century Park East public garages

  • Bus lines: Big Blue Bus, Metro Local 4 & 20

Conclusion

The Singapore Airlines Los Angeles Office is a comprehensive service center dedicated to making your travel experience seamless, luxurious, and stress-free. From booking assistance to KrisFlyer loyalty management and travel advisories, the office delivers personalized support for all kinds of travelers. If you're flying to Asia, Australia, or Europe, Singapore Airlines offers unmatched comfort and connectivity — all made easier with its accessible and professional team in Los Angeles.

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Airlines Office
Airlines Office

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