The phone rings at 2 AM. Again. This time, it’s not your daughter it’s the police. Or maybe it’s been three days since you’ve heard from your son, and you’re checking hospital emergency rooms. If you’re reading this, chances are you know exactly what we’re talking about.

The statistics say that about 17.1 percent of Americans aged 12 or older struggle with substance use disorders that’s roughly 48.5 million people. But statistics don’t capture the sleepless nights, the missed family dinners, the graduations celebrated without them, the way you hold your breath every time your phone buzzes.

Here’s what keeps families going: 75% of people who get treatment for addiction do recover. The tricky part? Getting there. For most families, convincing someone they love to accept help feels like trying to solve a puzzle with half the pieces missing.

That’s where we come in. We’re G3 Recovery Interventions and Consulting, tucked away in Austin but serving families across Texas. We get it really get it because we’ve seen addiction tear families apart and watched those same families piece themselves back together, stronger than before.

“We’re not the intervention police,” we tell families all the time. “We’re not showing up to shame anyone into treatment. We’re showing up because we believe every family deserves a shot at getting their person back.”

When Everything You’ve Tried Hasn’t Worked

You’ve probably been here: sitting around the kitchen table at midnight, googling “how to help an addict who doesn’t want help.” Maybe you’ve tried tough love. Maybe you’ve tried enabling. Maybe you’ve cut them off completely, then welcomed them back with open arms.

“Every family that calls us has already tried everything they can think of,” we tell people. “They’ve read the books, joined the support groups, had the conversations. They’re exhausted, they’re heartbroken, and they’re running out of ideas.”

Sound familiar? Here’s the thing and this might be hard to hear loving someone isn’t the same as knowing how to help them. Addiction rewires the brain in ways that make normal family dynamics completely useless. The same conversations that worked when your kid was 16 and came home past curfew? They don’t work when your kid is 26 and shooting heroin.

That’s where we step in with what we call “radical compassion.” It’s not about ambushing anyone or delivering ultimatums. It’s about creating space for honest conversations the kind where someone can admit they’re scared, they’re tired, and they don’t know how to stop.

“We’re not trying to trick anyone into treatment,” we explain to families. “We’re trying to help you have the conversation you’ve been needing to have for years, but didn’t know how.”

It’s Not Just About Getting to Treatment

Here’s something most people don’t realize: getting someone to agree to treatment is actually the easy part. The hard part is what happens after when they come home from rehab, when they’re trying to rebuild their life, when your family is trying to figure out how to be normal again.

We get this. Our track record is solid 85% of our interventions result in the person entering treatment. But here’s the stat that really matters: 78% of families report that their relationships are actually better six months later. Not just “back to normal,” but better.

“Anyone can muscle someone into a treatment center,” we tell families. “But if the family doesn’t heal, if everybody doesn’t learn new ways of being together, you’re just setting the stage for the next crisis.”

So we don’t just do interventions and walk away. We stick around for the messy, complicated work of family recovery:

Professional Interventions: Think less “surprise attack,” more “carefully planned conversation where everyone gets to say what they need to say.”

Family Recovery Coaching: Because navigating insurance, treatment options, and family dynamics while your heart is breaking is basically impossible without help.

Therapeutic Consultation: We work with your existing therapists and doctors to make sure everyone’s on the same page.

Recovery Planning: We help families prepare for what life looks like when their person comes home from treatment.

Relapse Prevention Support: We teach families how to support recovery without enabling, how to love without fixing.

What makes our work particularly effective is that we know Texas. We know which treatment centers actually follow through on their promises. We know which sober living houses are safe and which ones you should avoid. We understand how insurance works (or doesn’t work) and have relationships with facilities from Houston to Dallas.

“We’re not just handing you a Google search,” we tell families. “We’re saying, ‘Here’s exactly where to go, here’s who to call, here’s what to expect, and here’s how we’re going to help you get there.’”

The Whole Family Gets Sick

Here’s something that might surprise you: addiction doesn’t just happen to the person using. It happens to everyone who loves them.

Picture this: When someone in your family is deep in addiction, everyone else’s life gets turned upside down. Dad starts working crazy hours because home feels like a war zone. Mom can’t focus at work because she’s constantly checking her phone. The 16-year-old starts failing classes because who has time for algebra when your sister might be overdosing?

We don’t just help the person using drugs or alcohol we help the entire family understand how addiction has changed all of them. Families who work with us often discover that recovery isn’t just about one person getting sober. It’s about everyone learning to live differently, to love differently, to hope differently.

“We learned that we’d all been playing roles in this disease without even knowing it,” one parent shared with us. “Not that it was our fault, but that we’d all developed these patterns that weren’t helping anyone.”

Why the Numbers Actually Matter

Statistics can feel cold when you’re dealing with something this personal. But here’s why they matter: they tell us that what feels impossible actually isn’t.

From July 2023 to July 2024, overdose deaths in the U.S. dropped by 17 percent. That’s not perfect, but it’s progress. It’s 19,000 families who didn’t get the worst phone call of their lives. It’s 19,000 people who got a second chance.

But here’s the flip side: 94,000 families still did get that call. And most of them probably never knew that professional intervention was even an option.

“Every family that calls us has already been through hell,” we tell people. “They’ve tried everything they know how to try. They’re often at the point where they’re planning funerals instead of interventions. Our job is to help them see that there’s still hope, that there’s still time, that recovery is possible.”

The research backs this up in ways that might surprise you. In 2019, less than 9% of young people who met the criteria for substance use disorders actually got treatment. Even fewer 7.2% got treatment at a real addiction facility. The gap between needing help and getting it is enormous.

That’s where services like ours become crucial. We’re not just helping individual families we’re helping close that gap between crisis and care.

Austin Gets It

There’s something about Austin that makes this work particularly well. Maybe it’s the “Keep Austin Weird” mentality that makes people more open to having difficult conversations. Maybe it’s the tech industry bringing in evidence-based approaches to everything. Maybe it’s just that Texas families don’t give up easy.

“Austin families are smart, they’re connected, they’ve got resources,” we observe. “But addiction doesn’t care about your zip code or your college degree. We work with families from Westlake Hills dealing with their teenager’s fentanyl problem, and we work with families from East Austin whose grandmother got hooked on prescription painkillers. Addiction really is the great equalizer.”

The city’s culture of innovation and openness creates space for honest conversations about mental health and addiction that might be harder to have in other places. And that matters when you’re trying to get families to talk about things they’ve been avoiding for years.

What Recovery Actually Looks Like

If you walked into our offices, you probably wouldn’t expect to see what’s there: a wall covered with photos. Not stock photos or professional headshots, but real pictures from real families. Birthday parties. Graduations. Weddings. Holiday dinners where everyone’s actually there.

“We don’t just want to stop the crisis,” we explain to families. “We want to help you build something better than what you had before the addiction started. We want to help you discover what’s possible when drugs and alcohol aren’t running the show.”

That’s not just feel-good talk. We actively partner with organizations across Austin from the Austin Recovery Community Organization to various faith communities to make sure families have ongoing support long after the initial crisis passes.

The Next Phone Call Could Change Everything

Remember those 48.5 million Americans struggling with addiction? They’re not just numbers in a report. They’re someone’s kid, someone’s parent, someone’s sibling. They’re people who used to have dreams, who still have dreams, who deserve families that know how to love them through recovery.

“Every day we wait, addiction gets stronger,” we remind families. “But every day we act every intervention, every family meeting, every tough conversation recovery gets stronger too.”

If you’re reading this and thinking about someone you love who’s struggling, here’s what we want you to know: you’re not alone, you’re not out of options, and it’s not too late. Professional intervention isn’t about giving up on trying to handle it yourself it’s about getting the help you need to love them better.

For families across Texas watching addiction steal someone they love, we offer something that might seem impossible right now: a way home. Not just for the person using drugs or alcohol, but for the entire family learning to live, love, and hope again.

Because that’s what recovery looks like not just one person getting clean, but a whole family getting their life back. And that’s worth fighting for.

For more information about our services, or to speak with someone about intervention support, families can reach out to G3 Recovery Interventions and Consulting through our Austin-based practice. Because when it comes to recovery, the next phone call could be the one that changes everything.