Air France, a global leader in international air travel and a founding member of the Sky Team Alliance, has a significant operational and customer support presence in New York City. The Air France New York Office is a key hub for passengers seeking flight bookings, ticket changes, baggage inquiries, loyalty program assistance, and personalized service. Whether you're traveling to Paris, exploring Europe, or connecting across continents, this office serves as your trusted resource for all travel-related matters.

Air France New York Office Location

Address:
Air France New York Sales Office
125 West 55th Street, 2nd Floor
New York, NY 10019, USA

Conveniently located in Midtown Manhattan, the office is easily accessible by public transportation, including nearby subway stations and MTA bus stops. The central location makes it ideal for both tourists and corporate travelers based in the city.

Contact Details – Air France New York

Customer Service (U.S.): +1 800 237 2747 (Toll-Free, 24/7)
Office Hours: Monday to Friday – 9:00 AM to 5:00 PM (EST)
Official Website: www.airfrance.us

For urgent travel assistance outside office hours, passengers can call the 24/7 global contact center or manage their booking online.

Air France Airport Operations at JFK Airport

Air France flights in New York operate from John F. Kennedy International Airport (JFK), one of the busiest gateways in the United States.

Airport: John F. Kennedy International Airport (JFK)
Terminal: Terminal 1
Check-in Counters: Open 3 hours before scheduled departure
Baggage Services: Available at arrivals and departures
Lounge Access: Air France Lounge – available for Business Class, La Première, and Flying Blue Elite Plus members

The airline offers nonstop flights between New York (JFK) and Paris Charles de Gaulle (CDG), with smooth onward connections to Europe, Africa, Asia, and the Middle East.

Services Provided by the Air France New York Office

The Air France New York Office offers a wide range of services tailored to meet the needs of individual travelers, corporate clients, and travel agencies.

1. Flight Reservations and Ticketing

Domestic and international ticket bookings
Fare comparisons and travel advice
Upgrades to Business or La Première Class
Seat selection and rebooking services

2. Flight Modifications and Cancellations

Itinerary changes
Refund processing
Ticket reissue after cancellations or schedule changes
Travel credit and voucher applications

3. Flying Blue Loyalty Program Assistance

New member registrations
Award ticket bookings using miles
Claiming missing miles
Tier upgrades and benefit inquiries
Promo reward updates and redemptions

4. Special Travel Assistance

Wheelchair or medical support requests
Traveling with infants or children
Pet travel arrangements and documentation
Meal preferences (vegetarian, kosher, diabetic, etc.)

5. Group and Corporate Travel

Group bookings for 10 or more passengers
Custom itineraries for events and conferences
Business travel programs and fare negotiation
Invoicing and travel reporting support

Baggage Services and Lost Items

The New York office can assist with:

Baggage allowance details
Extra baggage fees and pre-purchase options
Handling delayed, lost, or damaged luggage
Claim filing assistance and compensation tracking

If you've already traveled and need to report an issue, visit the Air France baggage service portal or call the JFK airport desk directly.

Air France Cabin Classes from New York

Whether you're flying Economy or First Class, Air France offers an elegant, customer-first onboard experience:

Economy Class – Comfortable seats with on-demand entertainment
Premium Economy – Extra legroom and enhanced meals
Business Class – Lie-flat seats, gourmet cuisine, lounge access
La Première (First Class) – Ultimate luxury with private suites and Michelin-starred menus

The New York office staff can help you understand class differences and suggest the best options based on your travel preferences.

Digital Tools for Air France Passengers

In addition to in-person support, Air France offers a robust digital ecosystem for travelers:

Mobile App: Bookings, check-in, boarding passes, flight tracking
Online Check-In: Opens 30 hours before departure
Flight Status Alerts: Via email, SMS, or app
Self-Service Kiosks at JFK

Digital tools can be used in combination with office assistance for a smooth, tech-enhanced travel experience.

Popular Air France Routes from New York

From New York, Air France connects you to over 180 destinations worldwide via its hub in Paris:

New York (JFK) → Paris (CDG) – Daily nonstop
Connections to:
- London, Rome, Berlin, Amsterdam, Barcelona
- Nairobi, Johannesburg, Casablanca
- Beirut, Dubai, Mumbai, Delhi, Bangkok
- Shanghai, Tokyo, Seoul, Singapore

With code-sharing through the SkyTeam network, passengers can also access extended destinations across North America, South America, and Asia.

Why Visit the Air France New York Office?

While online services are convenient, the in-person customer care at the New York office offers added benefits:

Personalized travel advice and fare consultation
Faster resolution of ticketing and refund issues
Expert guidance for complex itineraries
Support for French-speaking passengers
Assistance with business and group travel management

It’s the perfect place to get comprehensive, face-to-face support for your journey.

Getting to the Air France Office in New York

By Subway:

N, Q, R, W (57th St Station) – 2-minute walk
E, B, D (7th Ave Station) – 3-minute walk

By Bus:

M31, M7, M20 routes pass nearby

Parking:

Paid parking garages are available in the vicinity of West 55th Street.

Conclusion

The Air France New York Office is a dependable travel hub for passengers seeking in-person support for all travel-related services. From booking premium flights to managing loyalty programs, handling baggage issues, or simply answering travel queries, the office stands ready to ensure a smooth and luxurious journey. Whether you’re flying to Paris or connecting to destinations across the globe, Air France delivers world-class service with the professionalism and elegance it is renowned for.

How to Resolve Travel Issues via the Air France New York Office