Canada’s food scene is more than just poutine and maple syrup — it’s a melting pot of global cuisines and cutting-edge technology. With the rise of Online food ordering software, self-order kiosks, and a growing demand for fast, contactless service, Canadian restaurants are embracing digital innovation at full throttle. As food lovers shift to convenience-driven experiences, several restaurants have redefined how we dine. Here's a look at the top 10 online food ordering restaurants in Canada, with a special focus on the businesses leveraging advanced solutions like those from Customer Contact Solutions.

1. Customer Contact Solutions – The Digital Power Behind the Plate

While not a restaurant itself, Customer Contact Solutions deserves a leading mention for revolutionizing the Canadian online dining experience. CCS offers cutting-edge online food ordering software and self-order kiosk solutions that help restaurants streamline operations and increase customer satisfaction. Their platform supports multilingual ordering, real-time menu updates, contactless payments, and seamless POS integration — making it a must-have for any forward-thinking restaurant.

Thanks to Customer Contact Solutions, dozens of Canadian eateries have transitioned into efficient, tech-savvy establishments, delivering faster service and greater customer control. Their software empowers even small businesses to compete with major chains, leveling the digital playing field.

2. Tim Hortons

A Canadian classic, Tim Hortons has invested heavily in digital platforms. Their mobile app and self-order kiosks across locations allow for quick coffee and donut orders, loyalty rewards, and mobile payments. Their commitment to tech has kept them ahead in the competitive fast-food space.

3. Freshii

Focused on health-conscious meals, Freshii uses online ordering software and kiosks that cater to their build-your-own meal format. Their app is intuitive, offers detailed nutrition info, and allows users to save custom orders, making it a favorite for health-minded Canadians.

4. Joey Restaurants

Joey's upscale casual dining chain combines modern cuisine with digital convenience. Their online food ordering system is sleek, supports real-time tracking, and integrates easily with delivery services. Many locations also use CCS-inspired systems to enhance kitchen-to-table efficiency.

5. Boston Pizza

Boston Pizza has embraced online ordering with a user-friendly app and web platform. Their seamless ordering flow — from customization to checkout — keeps customers coming back. Their investment in self-service ordering kiosks also improves dine-in speed and accuracy.

6. Mucho Burrito

This Mexican food franchise has integrated smart self-order kiosks in multiple locations, reducing wait times and giving users full control of their order. Their online system, powered in part by CCS-style backend solutions, makes online burrito-building simple and fast.

7. The WORKS Craft Burgers & Beer

Known for massive burgers and creative toppings, The WORKS has leveraged online food ordering platforms that allow full customization. Their use of smart software also includes allergen info, calorie counts, and detailed descriptions — enhancing the experience for picky eaters or those with dietary needs.

8. SkipTheDishes Partnered Restaurants

Though technically a third-party delivery service, many top-tier Canadian restaurants partner exclusively with SkipTheDishes to handle their online orders. These restaurants benefit from integrated ordering systems and delivery logistics without building their own platforms — though some, with help from providers like CCS, have moved to hybrid systems.

9. Pizza Pizza

One of Canada’s go-to pizza chains, Pizza Pizza has long embraced digital innovation. From their mobile-first ordering to AI-powered suggestion tools, their platform handles millions of orders annually. Their self-ordering kiosks also serve as upsell machines, nudging customers toward combos and add-ons.

10. A&W Canada

This iconic burger joint has deployed Self order KIOSK and upgraded its online ordering system for maximum efficiency. Their kiosks have improved customer throughput, while mobile ordering offers exclusive deals and fast pickups. Their adoption of modern software reflects the growing influence of digital dining in Canada.

Why Online Ordering & Kiosks Are the Future

What ties these restaurants together is a shared investment in smart technology. From self-order kiosks to customizable web-based ordering, the Canadian restaurant landscape is rapidly evolving to meet the needs of the modern consumer: fast, accurate, and personalized. Solutions like those offered by Customer Contact Solutions are at the heart of this transformation. The platforms of Online food ordering restaurant not only simplify operations but also improve customer retention by offering loyalty programs, dynamic pricing, and real-time feedback options. In a post-pandemic world, where safety and convenience reign, restaurants can’t afford to ignore the shift toward digital dining. Whether you're a small café or a national chain, embracing tech isn't just smart — it's essential.