Top 10 Helper Agencies in Singapore: Goodhire.SG a Leading Platform!

In a fast-paced and demanding urban environment like Singapore, hiring a domestic helper can bring balance and peace of mind to households juggling work, children, and aging family members. With many maid agencies to choose from, selecting the right one can be overwhelming. To make your search easier, we’ve compiled a list of the top 10 helper agencies in Singapore—prioritizing trusted service, transparent processes, and customer satisfaction. At the top of our list is GoodHire.sg, a modern and reliable agency that's redefining the hiring experience.

1. Goodhire.SG – Transparent, Trusted, and Tech-Driven

Goodhire.SG stands out as a leading helper agency in Singapore for its modern, ethical, and customer-centric approach. What sets GoodHire apart is its fully transparent pricing, easy-to-use digital platform, and commitment to ethical hiring practices. Unlike traditional agencies that can feel opaque and rigid, the best helper agency Singapore empowers employers with real-time access to helper profiles, no hidden fees, and a straightforward hiring process.

Their site is user-friendly, showcasing helper profiles with videos, skill summaries, and availability timelines. Whether you need a helper experienced in infant care, eldercare, or general housekeeping, GoodHire’s matching process ensures compatibility with your household’s needs. The customer support of helper agency Singapore team is responsive and knowledgeable, guiding first-time employers through every step—from MOM documentation to settling-in programs.

Why choose GoodHire.sg?

100% transparent pricing (no surprise fees)

Clear, detailed helper profiles with videos

Ethical sourcing from Indonesia, Philippines, and Myanmar

MOM-compliant processes

High customer satisfaction and positive reviews

2. Island Maids

Island Maids is one of the more established maid agencies in Singapore, known for its strong network and reliable domestic workers. They provide helpers from Indonesia, the Philippines, and Myanmar, and offer dedicated training in infant care and eldercare. Their commitment to post-placement support makes them a trusted choice for many local families.

3. HelperChoice

Unique for being a direct-hire platform, HelperChoice allows employers to contact helpers directly without paying agency fees. While it gives more control to employers, it requires more effort in vetting and documentation. Ideal for seasoned employers who want to save on hiring costs and take a hands-on approach.

4. Universal Employment Agency

With over 30 years of experience, Universal Employment Agency is renowned for matching skilled and experienced domestic helpers to households across Singapore. Their thorough screening process and attention to detail have earned them a loyal client base. They also cater to expat families and offer helpers who can speak English or other languages fluently.

5. JForce Employment Service

JForce is known for its rigorous recruitment and training processes, particularly for helpers from Indonesia. Their helpers go through job-specific training programs in caregiving, cooking, and general housekeeping. The agency also provides detailed counseling and orientation to ensure a smooth transition for both employers and helpers.

6. Best Housekeeper

Best Housekeeper operates with a mission to simplify the hiring process. They offer a hybrid model with an online platform for browsing helper profiles and in-person support for documentation and processing. This blend of tech and personal service makes it ideal for young families who value both convenience and reliability.

7. Reliable Maids

Living up to their name, Reliable Maids offers trustworthy and well-trained domestic helpers. The agency emphasizes ethical hiring and fair working conditions. They offer flexible packages and a replacement guarantee, ensuring peace of mind for new employers.

8. We Are Caring

This agency is Singapore’s first ethical employment agency using a zero placement fee model. “We Are Caring” partners with helpers who don’t incur debt to secure jobs—reducing exploitation and turnover rates. It’s a strong choice for socially conscious employers who want a transparent and fair hiring process.

9. 1st AllBest

This agency is popular among families looking for specific caregiving needs. 1st AllBest focuses heavily on eldercare and child-focused helpers, with custom training programs before deployment. They also provide after-sales service and quick replacements when necessary.

10. Hire A Maid

This agency offers a wide range of profiles and a solid reputation for customer care. Their consultants are known for helping employers understand MOM regulations and the necessary paperwork. While slightly more traditional in approach, they maintain a solid record in client satisfaction.

Conclusion

Choosing a helper agency in Singapore isn’t just about cost—it’s about finding a partner who can understand your household needs and match you with a capable, well-trained domestic worker. Helper Singapore leads the pack by making the process more transparent, ethical, and convenient for today’s families. Whether you're hiring for the first time or looking to switch agencies, take the time to research, read reviews, and understand the agency’s hiring model. After all, a good match between employer and helper can lead to years of harmonious and productive living.