Office 2019 Keeps Crashing? Here’s What You Can Do

Microsoft Office 2019 is one of the most reliable and widely used productivity suites. With powerful tools like Word, Excel, Outlook, and PowerPoint, it's essential for both personal and professional tasks. However, if your Office 2019 apps keep crashing or freezing, you're not alone. Many users experience these issues due to outdated updates, add-in conflicts, or corrupted installations.

In this guide, we’ll walk you through the most effective solutions to fix Office 2019 crashing problems—and how using a genuine license from a trusted source like GenuineSoftStore.com can make all the difference.

Why Does Office 2019 Crash?

Crashing issues in Office 2019 can happen due to:

  • Outdated software or Windows updates

  • Faulty or incompatible add-ins

  • Corrupt Office installation files

  • Antivirus conflicts

  • Using an unlicensed or cracked version

Solutions to Fix Office 2019 Crashing

1. Update Office 2019 to the Latest Version

Updates often include bug fixes and performance improvements.

How to update:

  • Open any Office app (e.g., Word).

  • Go to File > Account > Update Options > Update Now.

This ensures your Office apps are running the most stable version.

2. Start in Safe Mode

Running Office in Safe Mode disables all third-party add-ins, which helps you determine if the crash is add-in related.

Steps:

  • Press Windows + R, type winword /safe, and press Enter.

  • If it runs smoothly, disable add-ins as shown in step 3.

3. Disable Problematic Add-ins

Incompatible add-ins are a common cause of Office instability.

To disable:

  1. Go to File > Options > Add-ins.

  2. Click Go beside COM Add-ins.

  3. Uncheck all items, click OK, and restart the app.

4. Repair the Office Installation

If internal files are damaged, you can repair Office.

To do this:

  • Open Control Panel > Programs > Programs and Features.

  • Click on Microsoft Office 2019, then choose Change > Quick Repair.

  • If that doesn't help, try Online Repair.

5. Check for Windows Updates

An outdated Windows OS can cause Office apps to crash unexpectedly.

Update Windows:

  • Go to Settings > Update & Security > Windows Update > Check for updates.

6. Temporarily Disable Antivirus

Your antivirus software may block certain Office functions. Temporarily disable it to test, or add Office apps to the exception list.

7. Reinstall Office with a Genuine License

If crashes persist, uninstalling and reinstalling Office might help—especially if you’re using a non-genuine or cracked version.

Using pirated or fake Office keys can lead to:

  • Frequent crashes

  • Missing features

  • Activation issues

  • Lack of updates and security

Instead, get a 100% genuine, lifetime-activated Office 2019 license from GenuineSoftStore.com. They offer:

  • Affordable pricing

  • Instant delivery

  • Trusted customer support

  • Lifetime activation and updates

Reinstalling Office:

  1. Uninstall the current version from Control Panel.

  2. Download the genuine installer from Microsoft or use the link provided by GenuineSoftStore.

  3. Enter your official product key and activate.

Final Tips

  • Avoid using cracked or trial versions of Office—they’re unreliable and prone to crashing.

  • Always download your Office installer from official or trusted sources.

  • Consider backing up your documents regularly to avoid data loss during crashes.

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