What Happens When You Report a Cybercrime in India? Step-by-Step Guide

When you're a victim of cybercrime in India, knowing the exact process can help you act fast and effectively. This guide walks you through every step—from reporting to resolution—with official sources and real-life cases.
1. Gather Evidence Immediately
⏱️ Time is critical. Before reporting anything, preserve all digital evidence:
Screenshots, emails, chat logs
Transaction records, URLs, phone numbers
Device information, timestamps, timelines
Do not delete or modify any files.
2. Where to Report: Online or Offline
A. National Cyber Crime Reporting Portal (www.cybercrime.gov.in)
Official, 24×7 portal under Ministry of Home Affairs
Requires Aadhaar, valid mobile number, and email
Categories include financial fraud, stalking, cyberbullying, child abuse
Upload detailed evidence before submission
C. Offline / In-Person Reporting
Visit the nearest police station or dedicated Cyber Crime Cell
Submit a written complaint with supporting evidence
Request FIR registration under relevant laws
👉 Under Section 154 CrPC, police must register a complaint for cognizable offenses, regardless of jurisdiction.
3. Acknowledgment & Zero FIR
Online portal gives a reference/complaint ID that can be used to track the case
In high-value frauds (over ₹10 lakh), Delhi and other metros now use e‑Zero FIR: complaints via 1930 or portal are automatically converted into FIRs
Victim has 3 days to confirm/sign the FIR at the police station
4. Investigation Process
Cyber cell or investigating officer collects further evidence:
Forensics, device seizure, transaction tracing
Possible freezing of bank accounts in fraud cases
Investigations typically complete within 90–180 days, depending on case severity.
Laws Involved:
IT Act, 2000: Sections 43, 66, 66C, 66D, 66E, 67
IPC: Sections 419, 420, 465, 354D, etc.
CrPC & Evidence Act govern trial proceedings
5. Legal Actions & Trial
Arrest of accused after evidence review
Filing of charge sheet and presentation before Magistrate
For digital evidence and expert testimony, technical specialists may be involved during trial
Victims can also approach courts if FIR is rejected at police level.
6. Fund Recovery & Freezes
In financial fraud, police may freeze suspicious bank or UPI accounts
Victims get SMS notifications indicating amount is “put on hold”
Court intervention may be required before recovery and release
Some recent high-profile cases show recovery of portions of funds only after extensive legal process.
ecent and Real‑World Updates
✅ e‑Zero FIR Pilot Launches
Delhi first, now spreading to Kolkata, Mumbai
Complaints with frauds above ₹10 lakh are auto-converted into FIRs
Major Financial Fraud Cases
Hyderabad: Victim duped of ₹1.94 crore via fake WhatsApp DP. ₹84 lakh frozen and partly recovered.
Read in detail - Times of India
Delhi: Cyber gang collected ₹17.5 lakh via fake work-from-home schemes. FIR registered, raids led to arrests.
Read in Detail - Times of India
Cyber Cell Effectiveness Growing
- Bihar and Telangana police ramped up training—tackled large volumes of fraud, froze crores in suspicious accounts, and saw drops in scam volumes.
7. After Filing: Victim’s Checklist
Action | Why It Matters |
Preserve all evidence | Prevent data loss |
Note down complaint/FIR number | For tracking and legal use |
Follow up regularly | Helps police move faster |
Cooperate fully | IT experts or banks may request more proof |
Seek legal help if FIR rejected | Magistrate or SP escalation required if refused |
Helpful Resources
National Cyber Crime Reporting Portal: www.cybercrime.gov.in
Helpline: 1930 (for cyber fraud)
CERT‑In: Technical agency under MeitY, handles incident response and advisories
Source of this Blog -
https://primelegal.in/how-to-file-a-cyber-crime-complaint-in-india/?
https://fbisupport.com/legal-procedures-reporting-investigating-cybercrimes-india
https://www.csoonline.com/article/569563/how-to-report-cybercrime-in-india.html
Subscribe to my newsletter
Read articles from Aman Srivastav directly inside your inbox. Subscribe to the newsletter, and don't miss out.
Written by
