What Happens When You Report a Cybercrime in India? Step-by-Step Guide

Aman SrivastavAman Srivastav
3 min read

When you're a victim of cybercrime in India, knowing the exact process can help you act fast and effectively. This guide walks you through every step—from reporting to resolution—with official sources and real-life cases.

computer crime scene / hacked / infected / cybercrime / cyberattack

1. Gather Evidence Immediately

⏱️ Time is critical. Before reporting anything, preserve all digital evidence:

  • Screenshots, emails, chat logs

  • Transaction records, URLs, phone numbers

  • Device information, timestamps, timelines

Do not delete or modify any files.

2. Where to Report: Online or Offline

A. National Cyber Crime Reporting Portal (www.cybercrime.gov.in)

  • Official, 24×7 portal under Ministry of Home Affairs

  • Requires Aadhaar, valid mobile number, and email

  • Categories include financial fraud, stalking, cyberbullying, child abuse

  • Upload detailed evidence before submission

C. Offline / In-Person Reporting

  • Visit the nearest police station or dedicated Cyber Crime Cell

  • Submit a written complaint with supporting evidence

  • Request FIR registration under relevant laws

👉 Under Section 154 CrPC, police must register a complaint for cognizable offenses, regardless of jurisdiction.

3. Acknowledgment & Zero FIR

  • Online portal gives a reference/complaint ID that can be used to track the case

  • In high-value frauds (over ₹10 lakh), Delhi and other metros now use e‑Zero FIR: complaints via 1930 or portal are automatically converted into FIRs

  • Victim has 3 days to confirm/sign the FIR at the police station

4. Investigation Process

Cyber cell or investigating officer collects further evidence:

  • Forensics, device seizure, transaction tracing

  • Possible freezing of bank accounts in fraud cases

Investigations typically complete within 90–180 days, depending on case severity.

Laws Involved:

  • IT Act, 2000: Sections 43, 66, 66C, 66D, 66E, 67

  • IPC: Sections 419, 420, 465, 354D, etc.

  • CrPC & Evidence Act govern trial proceedings

  • Arrest of accused after evidence review

  • Filing of charge sheet and presentation before Magistrate

  • For digital evidence and expert testimony, technical specialists may be involved during trial

Victims can also approach courts if FIR is rejected at police level.

6. Fund Recovery & Freezes

  • In financial fraud, police may freeze suspicious bank or UPI accounts

  • Victims get SMS notifications indicating amount is “put on hold”

  • Court intervention may be required before recovery and release

Some recent high-profile cases show recovery of portions of funds only after extensive legal process.

ecent and Real‑World Updates

✅ e‑Zero FIR Pilot Launches

  • Delhi first, now spreading to Kolkata, Mumbai

  • Complaints with frauds above ₹10 lakh are auto-converted into FIRs

Major Financial Fraud Cases

  • Hyderabad: Victim duped of ₹1.94 crore via fake WhatsApp DP. ₹84 lakh frozen and partly recovered.

  • Read in detail - Times of India

  • Delhi: Cyber gang collected ₹17.5 lakh via fake work-from-home schemes. FIR registered, raids led to arrests.

  • Read in Detail - Times of India

Cyber Cell Effectiveness Growing

  • Bihar and Telangana police ramped up training—tackled large volumes of fraud, froze crores in suspicious accounts, and saw drops in scam volumes.

7. After Filing: Victim’s Checklist

ActionWhy It Matters
Preserve all evidencePrevent data loss
Note down complaint/FIR numberFor tracking and legal use
Follow up regularlyHelps police move faster
Cooperate fullyIT experts or banks may request more proof
Seek legal help if FIR rejectedMagistrate or SP escalation required if refused

Helpful Resources

  • National Cyber Crime Reporting Portal: www.cybercrime.gov.in

  • Helpline: 1930 (for cyber fraud)

  • CERT‑In: Technical agency under MeitY, handles incident response and advisories

Source of this Blog -

https://primelegal.in/how-to-file-a-cyber-crime-complaint-in-india/?

https://fbisupport.com/legal-procedures-reporting-investigating-cybercrimes-india

https://www.csoonline.com/article/569563/how-to-report-cybercrime-in-india.html

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Aman Srivastav
Aman Srivastav