Travel Planning Made Easy with the Singapore Airlines Los Angeles Office

Airlines OfficeAirlines Office
5 min read

Singapore Airlines, the flag carrier of Singapore, is renowned for its world-class service, luxury travel options, and exceptional customer care. For travelers in the United States, the Singapore Airlines Los Angeles Office serves as a key point of contact for booking assistance, flight queries, and premium travel services. Whether you’re flying for business, leisure, or long-haul international journeys, the Los Angeles office is a trusted source of travel support.


Singapore Airlines Los Angeles Office Address

Los Angeles is one of Singapore Airlines’ major U.S. gateways, offering direct connections to Asia and beyond. The Los Angeles office handles both operational and customer-focused services.

Singapore Airlines – Los Angeles Office
380 World Way, Tom Bradley International Terminal (TBIT)
Los Angeles International Airport (LAX)
Los Angeles, CA 90045, United States

Located inside Tom Bradley International Terminal (TBIT) at LAX, this office is conveniently situated for passengers flying in or out of Los Angeles.


Contact Details – Singapore Airlines Los Angeles

  • Customer Service (Toll-Free USA): +1-800-742-3333

  • International Customer Support: +65 6223 8888

  • Cargo Services (LAX): +1-310-646-3435

  • Los Angeles Airport Office: +1-310-646-8083

  • Email: usa_feedback@singaporeair.com.sg

  • Website: www.singaporeair.com


Office Hours at Singapore Airlines Los Angeles

  • Monday to Sunday: 6:00 AM – 11:00 PM (PST)

  • Ticketing Desk at TBIT: Available during scheduled flight operations

  • Customer Service Call Center (USA): 24/7 availability


Services Offered at Singapore Airlines Los Angeles Office

Singapore Airlines is committed to delivering superior service quality. The Los Angeles office provides a wide range of passenger services, flight assistance, and premium travel support, including:

1. Flight Booking and Ticket Management

  • Reservation of international and intercontinental flights

  • Seat upgrades and preferred seat selection

  • Fare comparison and flexible travel options

  • Booking for suites, first class, and business class

  • Assistance with waitlisted flights and promotions

2. Changes, Cancellations & Rebooking

  • Modify travel dates or destinations

  • Cancel flights with refund or flight credit processing

  • Reschedule missed or disrupted flights

  • Rebooking in case of flight delays or cancellations

3. Check-in and Boarding Services

  • Assistance with online check-in and mobile boarding passes

  • Priority boarding for premium passengers and Kris Flyer members

  • Travel document verification

  • Special entry requirements and travel advisory guidance

4. Baggage Services

  • Lost or delayed baggage support at LAX

  • Special baggage handling: sports equipment, musical instruments, oversized bags

  • Excess baggage purchase or redemption

  • Baggage claim reports and follow-up

5. Kris Flyer Loyalty Program Assistance

  • Enrollment and login support for Kris Flyer members

  • Redeeming miles for upgrades or flights

  • Claiming missing miles

  • Elite Gold and PPS Club assistance

  • Kris Flyer contact information and tier benefits explanation

6. Premium Travel Support

  • Booking assistance for Singapore Airlines Suites and First Class

  • Lounge access information (Star Alliance Lounge at LAX)

  • Chauffeur-driven services (available on specific classes and destinations)

  • Special meal requests and luxury onboard services

7. Special Assistance Services

  • Support for senior citizens, families, and unaccompanied minors

  • Wheelchair assistance and accessibility services

  • Medical clearance and in-flight oxygen requests

  • Traveling with pets or service animals


Singapore Airlines at Los Angeles International Airport (LAX)

Singapore Airlines operates out of the Tom Bradley International Terminal (TBIT) at LAX, which is one of the most modern and well-equipped terminals in the United States.

Key Features at TBIT – Singapore Airlines Check-In

  • Dedicated Singapore Airlines counters (Zone C – Departures Level)

  • Early check-in available: 3 hours prior to scheduled departure

  • Automated kiosks and baggage drop services

  • Security Pre Check and Fast Track options for eligible travelers

  • Access to Star Alliance Lounge for premium passengers and elite members


Singapore Airlines Flights from Los Angeles

Singapore Airlines offers non-stop service from LAX to Singapore (SIN) and onward connections to over 130 destinations worldwide, including:

  • Southeast Asia: Bangkok, Manila, Kuala Lumpur, Jakarta

  • East Asia: Tokyo, Seoul, Shanghai, Hong Kong

  • South Asia: Mumbai, Delhi, Chennai

  • Australia & New Zealand: Sydney, Melbourne, Auckland

Flights are operated using modern Airbus A350-900 and Boeing 777-300ER aircraft, ensuring maximum comfort, efficiency, and inflight entertainment.


How to Reach the Singapore Airlines Office at LAX

By Car or Taxi:

  • Take I-405 or I-105 Freeways to LAX

  • Follow signs to Tom Bradley International Terminal (TBIT)

  • Use World Way for terminal access

  • Parking available at P-3 and P-4 structures

By Public Transport:

  • Fly Away Bus Service from Downtown LA, Hollywood, Union Station

  • Metro Green Line to Aviation/LAX Station with shuttle bus connection

  • LAX-It shuttle for ride-share pickups


Nearby Hotels and Accommodations

If you're transiting through LAX or visiting the Singapore Airlines office, several hotels are located nearby:

  • Hyatt Regency Los Angeles International Airport

  • Sheraton Gateway Los Angeles Hotel

  • H Hotel Los Angeles, Curio Collection by Hilton

  • Embassy Suites by Hilton LAX South

These hotels provide free shuttle services to and from LAX terminals.


Why Contact the Singapore Airlines Los Angeles Office?

Travelers benefit from direct interaction with the L.A. office in cases such as:

  • Complex itinerary bookings

  • Premium travel upgrades or complaints

  • Baggage or travel document issues

  • Corporate and group travel arrangements

  • Emergency travel support and urgent changes

The personalized service offered by the Los Angeles office ensures passengers receive timely, accurate, and courteous assistance.


Conclusion

The Singapore Airlines Los Angeles Office serves as a vital connection point between North America and Southeast Asia. Offering seamless customer service, expert support, and operational excellence, this office upholds the airline’s global reputation for luxury and professionalism. Whether you're booking a long-haul business trip or seeking support with your Kris Flyer membership, the L.A. office ensures your travel experience is smooth, informed, and stress-free.

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Airlines Office
Airlines Office

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