Air France, one of the leading international airlines and a proud member of the Sky Team Alliance, operates a major hub in New York City. The Air France New York Office offers comprehensive support and services for travelers flying across Europe, Africa, Asia, and other global destinations. Whether you're booking a new ticket, requesting a refund, or managing your frequent flyer account, this office serves as a central point of contact for all Air France passengers.

Air France New York Office Address

Air France – New York Office
125 W 55th Street, New York, NY 10019, United States

Located conveniently in Midtown Manhattan, this office is easily accessible by public transportation and serves corporate and individual clients alike. Travelers can walk in for general inquiries or contact the office for personalized assistance.

Air France Contact Information – New York Office

General Reservations (U.S.): +1 800-237-2747
Customer Service & Support: +1 800-873-2247
Lost Baggage & Claims: +1 800-873-2247
Official Website: www.airfrance.us
Email Support: Available via contact forms on official website

Office Operating Hours

Monday to Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed
Note: For ticketing and flight inquiries outside these hours, use the Air France 24/7 customer support hotline.

Services Offered by Air France New York Office

1. Flight Booking and Ticketing Services

The office assists with:

Booking one-way, round-trip, or multi-city itineraries
Premium cabin bookings including Business Class and La Première
Special fare requests for students, seniors, and corporate travelers
Group bookings and tour operator coordination

2. Reservation Management

Travelers can contact the New York office to:

Change or modify existing bookings
Cancel flights and request refunds (if eligible)
Add additional services like extra baggage or meals
Request seat upgrades or rebooking due to schedule changes

3. Check-in Assistance

While online and airport check-in are standard, the New York office provides help with:

Early check-in support for international flights
Managing check-in issues or failures
Coordinating wheelchair or special assistance check-in services

4. Baggage Handling & Lost Luggage Support

Air France’s New York office can:

Track delayed or lost baggage through their central baggage system
Assist with damage claims and reimbursements
Provide baggage rules and allowances by cabin class
Offer guidance on carrying special items and sports equipment

5. Flying Blue Frequent Flyer Program Assistance

As part of the Flying Blue loyalty program, Air France customers enjoy:

Earning and redeeming miles on Air France and SkyTeam partners
Booking award tickets and upgrades
Managing elite tiers: Silver, Gold, and Platinum
Resolving issues with mileage posting or account details

6. Special Travel Services

The office supports:

Medical assistance and mobility aid arrangements
Travel for unaccompanied minors (UMNR)
Travel with pets (in-cabin or cargo)
Dietary preference meals (Kosher, Halal, Vegetarian, etc.)

7. Visa and Travel Documentation Support

Assistance with visa requirements and airline documentation policies
Guidance on COVID-19 travel restrictions and health declarations
Providing transit and entry rules for connecting through Charles de Gaulle Airport (CDG)

Air France at John F. Kennedy International Airport (JFK)

Air France flights in New York operate out of:

John F. Kennedy International Airport (JFK)
Terminal 1, JFK Airport, Queens, NY 11430, USA

At JFK, passengers can access:

Dedicated Air France check-in counters
SkyPriority lanes for Business and Flying Blue elite members
Lounge Access at the Air France Lounge (open to eligible travelers)
Duty-free shopping, restaurants, and relaxation spaces

Top Air France Destinations from New York

From JFK, Air France provides direct or connecting flights to a wide range of cities:

Paris Charles de Gaulle (CDG) – Direct daily flights
Amsterdam (AMS) – Through KLM partnership
Rome, Milan, Barcelona, Frankfurt, Zurich – via Paris CDG
Dubai, Mumbai, Johannesburg, Nairobi – Seamless international connections

Transportation to Air France New York Office

By Subway:

Nearest subway station: 57th Street Station (N/Q/R/W lines)
Walking distance: 3–5 minutes from subway exit to the office

By Bus:

Numerous MTA bus routes pass through 6th Avenue and 55th Street

By Taxi or Rideshare:

Easily accessible via Uber, Lyft, or yellow cabs
Curbside pickup available directly outside the building

Nearby Hotels & Accommodations

If you’re visiting from out of town, these nearby hotels offer excellent amenities within walking distance of the office:

Hilton Midtown Manhattan
The Peninsula New York
Le Meridien New York, Central Park
Park Central Hotel
Courtyard by Marriott Manhattan/Central Park

Why Contact the Air France New York Office?

The Air France New York office is ideal for:

Local travelers needing personalized, face-to-face support
Business and premium clients with specific booking requirements
Handling complex itineraries, special assistance, or flight disruptions
Travelers dealing with last-minute emergencies or document issues

Important Tips When Visiting the Office

Bring a valid photo ID and booking reference number
For refund or complaint issues, carry supporting documents
Walk-ins are accepted, but for faster service, consider calling ahead
Office may be closed on U.S. public holidays

Conclusion

The Air France New York Office is a critical hub for travelers seeking smooth, reliable, and premium air travel experiences. With a professional team dedicated to resolving all your travel concerns, this office remains one of the airline’s most vital customer touchpoints in North America. Whether you're flying for business, leisure, or reconnecting with family, Air France ensures your journey begins with ease and excellence in service.

Air France New York Office – Complete Guide for Reservations, Services & Support