Magento 2 Testimonials: Build Trust and Boost Sales

ShreeShree
4 min read

When you’re shopping online, what’s one of the first things you check before buying? For most people, it’s the reviews. Real customer feedback builds trust and helps others feel confident about their purchase. That’s where Magento 2 testimonials come in.

If your store runs on Magento 2, adding product testimonials is a smart way to show new customers that your products are worth it. These testimonials and Magento 2 product reviews help turn happy buyers into powerful promoters of your brand.

Why Are Testimonials So Important?

People trust other people more than they trust ads. When customers leave positive reviews, it gives your store credibility. Reviews help buyers understand the quality of your product and make better choices.

They also improve your visibility on search engines and can even reduce product returns, since customers know what to expect.

What Does the Magento 2 Testimonial Extension Do?

Using a good Magento 2 testimonial extension, like the one from Milople, you can collect and show reviews easily on your site. This extension allows your customers to leave reviews on product pages and includes features like:

  • Star ratings

  • Customer name and photo

  • Admin approval before publishing

  • Testimonial sliders

  • Support for images and even videos

  • Integration with Google customer reviews Magento 2

It’s a simple way to manage and display customer opinions on your site.

Features to Look for in a Review Extension

There are many review extensions for Magento 2, but a good one should give you:

  • Star ratings and detailed review options

  • Ability to show reviews on home, product, or custom pages

  • Admin control to approve or reject reviews

  • Clean layout that works on mobile and desktop

  • Support for Magento 2 advanced review features like filters and rich content

The Magento 2 customer approval extension option is especially useful if you want full control over which reviews go live.

See Product Reviews in Magento 2

Once the reviews are submitted, both store admins and customers can easily see product reviews in Magento 2. They’ll appear right on the product pages and help others make informed choices. Reviews can include text, star ratings, and even pictures.

Final Thoughts

Adding Magento 2 product testimonials to your store can really make a difference. They help you build trust, improve SEO, and increase your sales. Whether you stick with the basic setup or choose a more advanced Magento 2 review extension, customer reviews are a powerful tool.

The Milople Magento 2 testimonial extension makes collecting and displaying reviews simple, attractive, and effective. Start using customer voices to grow your store and connect with future buyers today.

FAQs

  1. How can I collect product reviews?

Magento 2 lets customers leave reviews directly on product pages. You just need to enable this in your store settings. Here’s how:

  1. Go to your Magento admin panel

  2. Click on Stores > Configuration > Catalog > Catalog

  3. Find the “Product Reviews” section

  4. Enable reviews and allow guests if you want non-logged-in users to review

You can also use a Magento 2 product review extension to make the process easier and more customizable. Encouraging customers through follow-up emails after purchase helps too.

  1. How do I enable star ratings in Magento 2?

To turn on star ratings:

  1. Go to Stores > Attributes > Rating in your Magento admin

  2. Add rating categories like “Quality”, “Price”, or “Value”

  3. Assign them to your store views

  4. Save and clear the cache

Once done, your customers will see star rating options when leaving a review.

  1. How do you get a star rating?

Customers choose a star rating (usually from 1 to 5 stars) when they submit a review. Magento then shows the average rating on the product page. To get more high ratings:

  • Offer great products

  • Provide clear descriptions and images

  • Give good customer service

  • Ask for reviews politely through emails

Happy customers are usually willing to share their experience if you make it easy for them.

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Shree
Shree