The Air Canada Bangkok Office serves as a vital bridge between Thailand and North America, offering travelers exceptional support and access to one of the world’s leading international airlines. Whether you're booking a flight to Toronto, managing a reservation, or seeking travel information, the Bangkok office ensures a seamless and reliable experience for both leisure and business flyers.

Air Canada Bangkok Office Address

Air Canada Ticketing and Sales Office – Bangkok
Regus – Bhiraj Tower at Em Quartier
689 Sukhumvit Road, North Klongton, Vadhana, Bangkok 10110, Thailand
Building: Bhiraj Tower, 20th Floor, near Phrom Phong BTS Station

Located in one of the most central business areas in Bangkok, the office is easily accessible by public transport and car.

Air Canada Bangkok Office Contact Information

Phone Number: +66 2 797 1111
Toll-Free (International Bookings): 1-888-247-2262 (24/7)
Fax: +66 2 797 1122
Email: info.bangkok@aircanada.com
Official Website: www.aircanada.com
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM (Closed on Thai public holidays)

Services Offered by Air Canada Bangkok Office

The Bangkok office offers a full suite of airline and travel services tailored to international passengers, corporate clients, and frequent flyers.

1. Flight Bookings and Ticketing

At the Bangkok office, you can:

Book one-way, round-trip, or multi-city flights
Redeem Aeroplan points for reward travel
Modify or cancel existing reservations
Get the best available fares and travel deals
Secure group travel and special fare arrangements

The staff are multilingual and trained to handle complex itineraries efficiently.

2. Baggage Support and Claims

If you're flying from Bangkok and have questions about baggage, the office can help with:

Excess baggage fees and prepayment
Lost, delayed, or damaged luggage claims
Baggage allowance inquiries for international flights
Guidance on special items (sports gear, musical instruments)

3. Aeroplan Membership Assistance

Aeroplan, Air Canada’s loyalty program, is well-supported at the Bangkok office:

Enrollment and account creation
Point balance inquiries
Mileage redemption support
Status upgrade information (Aeroplan Elite Status)
Partner airline booking (United, Lufthansa, Thai Airways, etc.)

4. Check-in and Documentation Help

Although check-in is typically done at the airport or online, the Bangkok office can assist with:

Entry and visa requirements for Canada and transit countries
Secure Travel Document support for specific nationalities
COVID-19 travel documentation and health protocols
Travel advisories and vaccination rules

5. Corporate and Business Travel Solutions

Air Canada’s Bangkok team offers custom travel solutions for corporations, including:

Business account creation
Corporate discounts and negotiated rates
Account management and travel analytics
Dedicated travel consultants for enterprise clients

6. Special Assistance Services

Air Canada Bangkok Office handles requests such as:

Mobility and wheelchair assistance
Pet travel inquiries and documentation
Medical clearance and equipment onboard
Travel for unaccompanied minors

Advance notice is recommended for these services to ensure seamless support.

Flights and Routes from Bangkok with Air Canada

Air Canada does not currently operate direct flights from Bangkok, but it connects travelers via its key hubs such as:

Toronto Pearson International Airport (YYZ)
Vancouver International Airport (YVR)
Montreal-Pierre Elliott Trudeau International Airport (YUL)

Popular connecting cities include Tokyo, Hong Kong, and Seoul, through partnerships with Star Alliance airlines like All Nippon Airways (ANA), Thai Airways, and EVA Air.

Why Contact the Air Canada Bangkok Office?

Here’s why the Bangkok office is a valuable resource:

Personalized, face-to-face customer service
Quick resolution of booking or baggage issues
Expert advice for complex or international routes
Assistance in both English and Thai
Help with Aeroplan rewards and account management
Trusted point of contact for premium passengers and corporate clients

Nearby Landmarks and Accessibility

The office is situated within the Bhiraj Tower at EmQuartier, which is part of a major luxury retail and business complex.

Nearest BTS Station: Phrom Phong (Exit 1) – 2-minute walk
Nearby Hotel Options:
- Emporium Suites by Chatrium
- Holiday Inn Bangkok Sukhumvit
- Marriott Marquis Queen’s Park
Nearby Attractions: EmQuartier Mall, Benjasiri Park, Sukhumvit Shopping District

Tips for Visiting the Bangkok Office

Bring your passport and booking reference if modifying a flight
Visit during morning hours to avoid afternoon rush
Make an appointment in advance for group or corporate travel consultations
Ask about seasonal promotions or student discounts

Alternative Ways to Contact Air Canada

If visiting the office is not possible, travelers can:

Use the Air Canada mobile app to manage trips
Contact the 24/7 call center at +1-888-247-2262
Use the online chatbot and Help Center via www.aircanada.com

Conclusion

The Air Canada Bangkok Office is a trusted hub for international travel support, offering personalized assistance for Thai residents and global travelers alike. Whether you’re flying for business, leisure, or family visits, this office ensures your experience with Canada’s leading airline is smooth, safe, and well-supported.

Booking and Support Services at the Air Canada Bangkok Office