Why You Should Switch from Apricot to LiveImpact in 2025

Organizations using Apricot by Bonterra often deal with clunky workflows, limited flexibility, and increasing costs. Many nonprofit professionals are frustrated with Apricot not updating their software enough to stay modern and are now looking for a smarter, more intuitive CRM that actually makes their work easier. LiveImpact is a strong alternative to Apricot CRM and Bonterra CRM specifically designed for nonprofits.

LiveImpact is a modern, all-in-one CRM platform designed specifically for mission-driven organizations. It covers everything you need: fundraising, case management, volunteer tracking, membership management, and reporting without requiring outside consultants or workarounds. If your team wants to simplify operations, boost impact, and stay on budget, LiveImpact is worth a serious look.

Built for Nonprofits from Day One

While Apricot was developed specifically for nonprofits, its structure now often requires workarounds or added customization to keep pace with modern nonprofit demands. LiveImpact supports large and small nonprofits from the beginning.

You get tools that actually make sense:

• Case management software for nonprofits with flexible workflows, private notes, and outcome tracking

• Volunteer tracking features that cover sign-ups, shift scheduling, hours, and engagement

• Donor management software that utilizes smart donor insights and built-in campaign management

• Membership management software for nonprofits that tracks renewals, segments members, and helps boost retention

All these tools live in one place. Enter data once, and it updates everywhere it needs to.

Migration Without the Stress

Switching platforms can be overwhelming. LiveImpact makes the onboarding process simple. They walk you through each step from planning to data import to training.

Here’s what that looks like:

• A dedicated implementation specialist to lead the project

• Help mapping your old Apricot fields and forms into the new system

• Workflow and report replication

• Hands-on training for staff, based on roles

You get up and running fast (normally within a month), with minimal interruption to daily work. Unlike Apricot, where you might need to bring in third-party help, LiveImpact handles everything directly.

Simple, Honest Pricing

One of the biggest qualms people have about Apricot is the hidden fees and unexpected price increases. Whether it’s for adding users, expanding programs, or increasing client counts, costs can sneak up.

LiveImpact takes a different approach:

• Clear pricing based on your size and needs

• No unexpected price increases

• Payment processing fees for donations and events as low as 1.99% + $0.49 per transaction

• Unlimited users

• Support and training are included

This approach lets you budget with confidence and scale as you grow without worrying about being nickel-and-dimed.

Everything You Need, Already Built In

With LiveImpact there is no need to stitch together third-party tools or pay for costly integrations. It has everything you need from the beginning.

Key Nonprofit CRM Features:

• Full volunteer management tools (signups, scheduling, communications)

• Drag-and-drop form builders for intakes, surveys, and reports

• Peer-to-peer and auction fundraising tools that connect directly to donor profiles

• Campaign dashboards and AI-driven segmentation

These features work together with and grow alongside your team. You don’t need a tech team to customize anything.

Better Reporting and Smarter Insights

Apricot users often get stuck exporting data into spreadsheets just to build a decent report. LiveImpact provides detailed reporting and analytics with live dashboards, custom reports, and smart analytics built in.

You can:

• Track program outcomes, donor trends, and volunteer engagement in real time

• Use templates for common reports (grants, boards, funders)

• Apply filters and logic to zero in on key metrics

• Get predictions on things like donor churn or campaign performance

No more manual exports or trying to piece together different tools.

Volunteer Management That Actually Works

Managing volunteers with Apricot often means switching to spreadsheets or separate tools. LiveImpact gives you everything in one place—from recruitment to reporting.

Included features:

• Sign-up forms and application tracking

• Integrated background checks

• Scheduling tools with automated reminders

• Self-service portal for volunteers

• Impact tracking for hours, programs, and campaigns

This keeps everything organized and gives volunteers a better experience, too.

Fundraising Tools That Drive Results

Fundraising is an integral part of any nonprofit's work. LiveImpact offers built-in fundraising tools that help you run more effective campaigns without needing outside platforms.

What you can do:

• Create branded donation forms with custom fields

• Track every donation in real time

• Set up campaigns for recurring gifts, events, auctions, and peer-to-peer

• Use automation to follow up with donors and segment audiences

All donor data connects back to the main CRM. That means fewer errors, better outreach, and stronger relationships.

Flexible Case Management Tools

LiveImpact offers robust case management software for nonprofits that adapts to your specific workflows. Ideal for organizations working in health, education, housing, or human services.

Top features:

• Customizable intake and outcome forms

• Role-based permissions and audit tracking

• Team collaboration tools and task tracking

• Compliance-ready infrastructure with secure access controls

You can track every interaction while maintaining the privacy and professionalism your clients expect.

Smart Membership Management

Keeping track of members and renewals shouldn't be a hassle. With LiveImpact, you access built-in membership software for nonprofits that is ready to go.

What you get:

• Member profiles with engagement history

• Auto-renewal settings and email alerts

• Tiered benefit levels

• Segmentation for event invites and communications

You keep members engaged and informed, while automating the boring stuff like tracking payments and expiration dates.

LiveImpact vs. Apricot: A Quick Look

Ready for the Future

The CRM you choose today affects your team’s performance tomorrow. LiveImpact helps nonprofits streamline operations, track impact, and grow without added complexity.

Benefits:

• Modular setup so you can add features when you need them

• Automation tools to reduce manual work

• Mobile-friendly for teams in the field

• Real-time reporting that keeps funders and boards informed

If you're still using Apricot, now is a great time to explore a more modern, flexible system.

Get Started in Just a Few Steps

LiveImpact makes switching platforms seamless and straightforward.

Here’s how to begin:

1. Book a personalized demo

2. Walk through your current workflows with the LiveImpact team

3. Receive a quote based on your organization’s size and needs

4. Start onboarding with help every step of the way

Most organizations are fully up and running in weeks, not months.

Final Thoughts

Apricot can work, but if your nonprofit wants something smarter, easier, and better supported, try LiveImpact. Their software includes everything you need in one strong platform. This includes fundraising tools, payment processing, volunteer management, case management, and membership tracking.

Stop making do with limited tools or paying extra for basic features. LiveImpact helps nonprofits operate with more clarity, confidence, and capacity.

Visit www.liveimpact.org to schedule your demo and explore how LiveImpact can power your mission forward.