NBN FTTP Box Move: What You Need to Know Before Relocating Your Fibre Box

Summary: NBN FTTP Box Move Explained

An NBN FTTP box move is the process of relocating the network termination device (NTD) used in Fibre to the Premises (FTTP) connections. This move is often required during renovations, room upgrades, or connectivity optimization. It must be done by licensed technicians to comply with NBN Co regulations and to ensure your internet remains stable and secure. This guide covers everything you need to know, from cost and legality to benefits and safety.

What is an NBN FTTP Box?

In an FTTP setup, the NBN FTTP box (also called the NTD or fibre network terminal) is the unit installed inside your home or business. It connects directly to the NBN fibre-optic network via a fibre cable from an outdoor utility box. From the NTD, you connect your modem/router to access the internet.

Moving this box is not as simple as relocating a Wi-Fi router—it involves internal fibre cabling and NBN infrastructure, making professional relocation essential.

When is an NBN FTTP Box Move Necessary?

There are many common scenarios where homeowners or businesses request an NBN FTTP box move:

• You’re renovating your home or office and the box is in the way

• A new room layout or furniture placement blocks access to the box

• You’ve converted a room into a home office and need the FTTP box nearby

• The current location is exposed to sunlight, moisture, or dust

• The position interferes with Wi-Fi signal strength and coverage

• You want a cleaner, more discreet installation

Who Can Move an NBN FTTP Box?

Only a licensed cabler or NBN-accredited technician is authorised to relocate your FTTP box. It is part of NBN Co’s managed infrastructure, and unauthorised tampering can result in service disconnection or legal consequences.

You are not allowed to move or interfere with NBN equipment yourself. Attempting a DIY move can void your service agreement and compromise your internet connection.

To stay compliant and connected, always use a professional who is qualified to handle fibre installations and repairs.

What is Involved in the NBN FTTP Box Move Process?

A professional NBN FTTP box move typically involves the following steps:

1. Site Assessment – A technician inspects the current location and evaluates the feasibility of moving the box to your preferred area.

2. Disconnection – The FTTP box is carefully disconnected from its current setup.

3. Fibre Extension – New fibre cabling may be installed to reach the new position.

4. Mounting and Setup – The box is securely installed in the new location.

5. Testing and Verification – Internet connectivity is tested to ensure performance remains stable.

Each step is critical to maintaining the integrity of your NBN connection.

How Long Does the Relocation Take?

Most standard NBN FTTP box moves are completed within 1 to 3 hours. However, complex jobs involving concrete walls, double-storey homes, or long cable extensions may take longer.

How Much Does an NBN FTTP Box Move Cost?

The cost of relocating your NBN FTTP box depends on several factors:

• Distance between original and new location

• Complexity of the cable route

• Type of wall or ceiling

• Additional cabling required

Estimated pricing:

• Basic relocation: $250 to $450

• Fibre extension: $100 to $300 extra

• Site inspection (if required): $0 to $99

Value Services provides upfront quotes with no hidden charges. All relocations are completed by qualified professionals.

Benefits of Moving Your NBN FTTP Box

A correctly relocated FTTP box can significantly improve both functionality and safety.

Key benefits include:

• Improved Wi-Fi performance and reach

• Reduced exposure to hazards like heat or water

• More convenient access for troubleshooting or resets

• Clean, organised installation aligned with room layout

• Better alignment with home office or entertainment setups

Considerations Before You Move the FTTP Box

Before scheduling your NBN FTTP box move, consider the following:

• Is there a nearby power outlet in the new location?

• Will the FTTP box have good airflow and ventilation?

• Is the location easily accessible for future maintenance?

• Will the new spot provide stronger Wi-Fi coverage?

• Are there any structural barriers like concrete walls that may complicate installation?

Discuss these factors with your technician during the site assessment.

Can You Move the FTTP Box to Another Room?

Yes, in most cases, the NBN FTTP box can be moved to another room in the same building. The feasibility depends on cable routing and the existing NBN infrastructure. Moving the box to a detached structure, like a granny flat, may require additional NBN approvals or infrastructure upgrades.

Will You Lose Internet During the Move?

Yes, there will be temporary internet downtime during the relocation process. However, qualified technicians work efficiently to minimise disruption. In most cases, service is restored within a few hours of starting the job.

What is the Difference Between Moving the FTTP Box and a Modem?

The NBN FTTP box is part of the fibre infrastructure owned by NBN Co, while your modem/router is customer-owned equipment. You can move the modem yourself, but the FTTP box must only be moved by a licensed technician. The two devices are connected, but regulated differently.

Frequently Asked Questions

Can I move the NBN FTTP box myself?
No. Only an NBN-registered technician or licensed cabler is allowed to relocate the NBN FTTP box.

Is moving the NBN FTTP box expensive?
Not necessarily. Basic relocations start from around $250, with costs varying based on complexity.

How soon can I get my FTTP box moved?
Most relocations can be scheduled within a few business days. Urgent services may be available on request.

Can the FTTP box be installed inside a cupboard?
It is not recommended. Poor airflow and restricted access can affect performance and safety.

Does Value Services offer FTTP box relocation?
Yes. Value Services provides professional FTTP box moves across Australia, using certified technicians.

Final Thoughts

If you're planning a renovation, experiencing poor Wi-Fi, or need a cleaner setup, a professional NBN FTTP box move is the solution. Not only does it improve connectivity, but it also ensures your home is ready for future technology upgrades.

Remember, only a certified NBN technician can legally perform this move. Attempting a DIY relocation could result in costly damage or service loss.

Value Services offers reliable, safe, and NBN-compliant relocation services. With experienced professionals and upfront pricing, we ensure your internet remains stable and your installation looks great.

Book your NBN FTTP box move with Value Services today and get connected where it counts.