It started with a quiet shift.

Fewer sirens. Less grim news.

In 2024, Travis County saw something remarkable: a 19% drop in accidental drug deaths and a 26% decrease in fentanyl-related fatalities, the first meaningful progress in years. For many families, that meant one more birthday, one more second chance, one less goodbye.

These numbers didn’t fall by accident they reflect action. Community investment. And early, compassionate intervention.

At Crosswell Interventions, based in Austin, TX, we know those numbers represent lives. Stories. Families who finally reached out, and got the help they desperately needed.

We’re Not Just Interventionists We’re Guides Through Crisis

We founded Crosswell Interventions because we believe recovery doesn’t start in a facility it starts at home, often in the scariest, most uncertain moments.

Will Crosswell, LCSW, LCDC, built this company from a place of personal understanding and professional insight. With over a decade of clinical experience and his own recovery journey he knew families needed more than a “plan.” They needed someone to walk beside them.

“We don’t wait for rock bottom,” Will says. “We create a bridge before the fall.”

We are proud to be a drug interventionist Austin TX families can count on not just to find treatment, but to reclaim connection.

What We Do and Why It Works

We Intervene Before It’s Too Late

Most families wait. Hope they’re wrong. Hope it’s “just a phase.” But addiction and mental health challenges rarely resolve on their own and silence can be deadly.

That’s why early intervention is everything. It’s also why we created the Crosswell Method™ a structured five-step process that moves people from chaos to clarity, at their pace, in their reality.

We Listen First, Act Second

Our process begins with listening to the family, to the individual, to the pain behind the behavior. From there, we design a clinical roadmap forward. Roughly 1 in 3 people we intervene with say “yes” to help. That’s a number we’re proud of, and it’s growing.

We Show Up Day or Night

We don’t keep office hours when someone’s life is at stake. Our team is ready 24/7 because the hardest moments often come without warning and that’s when we’re needed most.

We Walk with the Whole Family

Addiction isolates. We reconnect. Through case management, recovery coaching, mental health referrals, and aftercare support, we hold space for healing on all sides of the story.

Why Families Choose Us

• Led by Licensed Clinicians, not just coaches or consultants.

• Rooted in Empathy and personal recovery experience.

• Committed to Outcomes 34% engagement rate with treatment.

• Focused on Family Systems, not just the individual.

• Serving All of Central Texas, including Austin, Round Rock, Cedar Park, and San Marcos.

We’re not here to shame or scare. We’re here to interrupt the cycle with skill, structure, and heart.

The Bigger Picture and Our Place In It

The decline in overdose deaths in Travis County proves that early, hands-on intervention isn’t just helpful it’s essential. But there’s more work to do. More lives to touch. More families to reunite before tragedy hits.

At Crosswell Interventions, we’re part of that solution. We believe in the quiet moments where change begins not after a court date or a medical emergency, but before the worst happens.

Ready When You Are

If you’re here, reading this, chances are you’ve already seen the signs. You’ve felt the weight. You’ve feared the call.

We get it. We’ve been there with our own loved ones, and with hundreds of families across Austin and beyond.

You don’t have to do this alone. Let us help. Let’s build the bridge back together.

Looking for a compassionate drug interventionist in Austin, TX? Reach out. We’re ready to listen.