Send an E-Signature Request to Two Recipients Using the Same Email

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Introduction

A common question we receive at BoldSign® is: “How can two people share the same email address and sign the same document?

Obtaining signatures on important documents can be tricky in such cases, but BoldSign® provides practical solutions to ensure both signers can complete the process. This blog will demonstrate two methods for obtaining dual signatures using one email address, simplifying the signing experience.

Methods for obtaining signatures

Using the signing order

The BoldSign® signing order feature provides a structured approach to collecting signatures from multiple signers by specifying the sequence in which they receive and sign the document. By default, if the same email address is entered for two recipients while creating a document, an error message stating “Recipient already exists” will appear. However, enabling the signing order resolves this issue, allowing the same email address to be used twice for different recipients without triggering an error.

Enable a signing order

On the Prepare Document page, toggle the Signing order option on and add the recipient details, as shown in the accompanying screenshot.

Enable signing order

Assign signature fields

Once the recipient details are entered, click Next to proceed to the Configure fields page. Here, you can assign signature fields to each recipient. After completing the field assignments, send the document for signatures.

Signing process

Once the document is sent to the shared email address, the first signer begins the signing process. After their signatures are finished, BoldSign® automatically sends an email with the updated document to the same email address. The second signer can then click the link, review the document with the first recipient’s signatures already in place, and add their signatures. This ensures that both signers complete their parts in the designated order without confusion.

Assigning fields

Without using a signing order

Alternatively, BoldSign® provides a method to obtain signatures like this without enabling the signing order. This approach involves adding a single email recipient and assigning multiple signature fields for each signer.

Add single email recipient

Input a single email address as the recipient in the document interface.

Add single email recipient

Assign signature fields

Within the document, assign multiple signature fields corresponding to each signer. Once the fields are configured, send the document to the shared email address, allowing the first signer to start the signing process.

Assign signature fields

Share signing link

After completing their signatures, the initial signer must save the document using the Save option in the More Actions dropdown to ensure their signature is preserved. Once saved, the signing link can be shared through any messaging app, allowing the second signer to access it and complete their part of the signing process.

Save option

If the link is shared without saving, the first signer’s signature will not be retained.

Conclusion

BoldSign® simplifies the process of obtaining dual signatures with a single email address, making document signing easy. If you’re not a BoldSign® user yet, start a free 30-day trial to experience firsthand how BoldSign® improves your signature workflows.

We value your feedback, so please don’t hesitate to share your thoughts in the comments section below. If you have any questions about our services, please schedule a demo or reach out to our support team via our dedicated support portal.

Related blogs

• Send Signature Requests to Multiple Recipients Using the BoldSign E-Signature API

• Send Signature Requests from Your Custom Email Domain

• Send Signature Requests from Templates via Both Email and SMS Using the API

Note: This blog was originally published at boldsign.com