ICT Governance Framework Project Charter

Document Control Information

Document Information
Document Title	Project Charter
Project Name	ICT Governance Framework
Document Version	1.0
Document Status	Draft
Created Date	August 7, 2025
Last Updated	August 7, 2025
Document Owner	CBA Consult
Prepared By	ADPA Enterprise Framework

Executive Summary

The ICT Governance Framework Project aims to establish a comprehensive and unified governance structure for information and communication technology resources across the organization. This framework will enable better alignment between IT initiatives and business objectives, enhance security posture, improve regulatory compliance, and optimize IT resource utilization. By implementing standardized governance processes, the organization will gain better visibility, control, and decision-making capabilities over its IT investments and operations.

Project Purpose

The purpose of the ICT Governance Framework project is to create a structured approach to governing IT resources that ensures technology investments support strategic business objectives while managing risks effectively. The framework will provide a clear set of policies, procedures, roles, and responsibilities for IT decision-making and oversight, establishing accountability and transparency in IT management.

Business Case

Business Need

The organization currently faces several challenges related to IT governance:

Fragmented decision-making processes for IT investments
Inconsistent application of security and compliance requirements
Limited visibility into IT resource utilization and effectiveness
Difficulty in prioritizing IT initiatives aligned with business strategy
Compliance gaps with industry regulations and standards
Inefficient management of cloud resources and security controls

Expected Benefits

The implementation of the ICT Governance Framework is expected to deliver the following benefits:

Benefit Category	Description	Measurable Outcome
Strategic Alignment	Better alignment between IT initiatives and business objectives	25% increase in IT projects directly supporting strategic business goals
Risk Management	Enhanced management of technology risks	30% reduction in security incidents and compliance violations
Resource Optimization	Improved allocation and utilization of IT resources	15% reduction in IT operational costs
Performance Improvement	More effective IT service delivery	20% improvement in IT service quality metrics
Compliance	Strengthened regulatory compliance	100% compliance with relevant standards and regulations
Decision-making	More informed and structured IT decision processes	40% reduction in time to make IT investment decisions

Financial Summary

Cost Category	Year 1	Year 2	Year 3	Total
Implementation	$250,000	$100,000	$50,000	$400,000
Ongoing Operations	$75,000	$125,000	$125,000	$325,000
Total Costs	$325,000	$225,000	$175,000	$725,000
Expected Benefits	$200,000	$450,000	$600,000	$1,250,000
Net Benefit	($125,000)	$225,000	$425,000	$525,000
ROI (3-year)				72%
Payback Period				18 months

Project Objectives

#	Objective	Success Criteria	Priority
1	Establish a comprehensive IT governance structure with clear roles and responsibilities	Approved RACI matrix for all IT governance functions	High
2	Develop and implement IT governance policies and procedures	100% of required policies documented and approved	High
3	Implement security and compliance monitoring mechanisms	Automated compliance dashboard with 95% accuracy	High
4	Create standardized IT decision-making frameworks	IT decision frameworks documented and in use by all departments	Medium
5	Establish metrics and reporting mechanisms for IT governance	Monthly governance reports delivered to executive team	Medium
6	Integrate the governance framework with existing management systems	Integration points documented and implemented	Medium
7	Train stakeholders on governance procedures and tools	90% of stakeholders trained and certified	Medium
8	Deploy automated tools for governance monitoring and reporting	Governance dashboard implemented and operational	Low

Project Scope

In Scope

Development of IT governance policies, procedures, and standards
Definition of IT governance organizational structure and roles
Implementation of IT governance decision-making frameworks
Creation of IT risk management processes within the governance structure
Development of IT performance measurement and reporting mechanisms
Integration with existing IT service management processes
Training and change management for the new governance framework
Implementation of supporting tools and technologies for governance
Integration with cloud security and compliance controls

Out of Scope

Actual execution of IT projects (the framework governs the process but doesn't execute projects)
Detailed technical implementation of security controls (governed but not implemented by this project)
Changes to core business processes outside of IT governance
Development of business strategy (the framework aligns with strategy but doesn't create it)
Implementation of IT infrastructure changes
Replacement of existing project management methodologies

Project Deliverables

Deliverable	Description	Acceptance Criteria
Governance Framework Documentation	Comprehensive documentation of the governance framework	Approved by IT steering committee and legal/compliance teams
IT Policy Documentation	Set of policies covering all aspects of IT governance	Policies meet regulatory requirements and industry standards
RACI Matrix	Matrix defining roles and responsibilities for governance activities	Approved by executive stakeholders and department heads
Decision-Making Frameworks	Structured approaches for different types of IT decisions	Successfully used in at least 3 test decision scenarios
IT Governance Organization Structure	Defined committees, roles and reporting relationships	Approved by executive management
Governance Metrics Dashboard	Reporting system for governance metrics	Accurate reporting of key governance metrics
Implementation Roadmap	Phased approach for implementing the governance framework	Clear milestones with measurable success criteria
Training Materials	Materials for training stakeholders on the framework	Comprehensive coverage of all governance aspects
Governance Tools Implementation	Configured tools to support governance processes	Tools implemented and operational

Project Timeline

Phase	Start Date	End Date	Key Milestones
Initiation	2025-08-15	2025-09-15	Project charter approval, Stakeholder register complete
Assessment & Analysis	2025-09-16	2025-10-31	Current state assessment complete, Gap analysis finished
Design	2025-11-01	2026-01-15	Framework design approved, Policies drafted
Implementation (Phase 1)	2026-01-16	2026-03-31	Core governance structure implemented, Initial policies deployed
Implementation (Phase 2)	2026-04-01	2026-06-30	Reporting mechanisms implemented, Tools deployed
Training & Transition	2026-07-01	2026-08-31	Training completed, Framework operational
Closeout	2026-09-01	2026-09-30	Project review complete, Transition to operations

High-Level Risks

Risk ID	Risk Description	Probability	Impact	Risk Score	Mitigation Strategy
R1	Resistance to governance processes from stakeholders	High	High	High	Strong change management and executive sponsorship
R2	Insufficient resources allocated to implementation	Medium	High	High	Secure resource commitments upfront with contingency
R3	Governance framework too complex for adoption	Medium	High	High	Focus on simplicity and incremental implementation
R4	Competing organizational initiatives impacting timeline	Medium	Medium	Medium	Coordinate with PMO and secure executive prioritization
R5	Changing regulatory requirements during implementation	Low	High	Medium	Regular compliance reviews and adaptive framework design
R6	Inadequate tool support for governance processes	Medium	Medium	Medium	Early evaluation and pilot testing of tools
R7	Loss of key project personnel	Low	Medium	Low	Knowledge sharing and documentation throughout project

Project Organization

Project Governance Structure

Role	Responsibility	Name/Position
Executive Sponsor	Ultimate authority, resolves escalated issues	CIO
Project Steering Committee	Strategic direction, major decisions	CIO, CFO, CISO, Business Unit Heads
Project Manager	Day-to-day management, reporting	TBD
Technical Lead	Technical guidance and oversight	IT Architecture Director
Change Manager	Manage organizational change aspects	Organizational Change Director
Quality Assurance	Ensure deliverable quality	Quality Manager

RACI Matrix

Activity	Executive Sponsor	Steering Committee	Project Manager	Technical Lead	Change Manager	Business Stakeholders
Charter Approval	A	C	R	C	I	I
Requirements Definition	I	C	A	R	C	R
Framework Design	I	A	R	R	C	C
Policy Development	I	A	R	C	C	C
Implementation Planning	I	A	R	R	C	C
Tool Selection	I	A	R	R	I	C
Change Management	I	A	C	I	R	C
Training	I	I	A	C	R	C
Progress Reporting	I	A	R	C	C	I
Final Acceptance	A	R	R	C	C	C

R = Responsible, A = Accountable, C = Consulted, I = Informed

Approval

Name	Role	Signature	Date
[Name]	Executive Sponsor	______________	__________
[Name]	Business Sponsor	______________	__________
[Name]	Project Manager	______________	__________
[Name]	IT Governance Lead	______________	__________

Generated by ADPA Enterprise Framework Automation on August 7, 2025

Project Charter: ICT Governance Framework