Best Practices for an Optimized Contact Page Design

Antonin MarxerAntonin Marxer
4 min read

You have your website online and want to integrate a call to action so that people contact you?

In this article, we’ll see how to formulate your call to action so that it’s appealing. Building an unused contact page wouldn’t be worth your time. The tips will be streamlined by my own contact page’s evolution.

Call to action formulation (CTA)

To create a high-performing call to action, you’ll want your CTA to be:

  • Clear about what happens next (“Book a Free Consultation” or “Request a Proposal” leaves no ambiguity)

  • Action-oriented and direct (“Let’s Build Your Solution” or “Talk to an Expert”)

  • Tailored to customer pain points (“Get Infrastructure That Scales—Contact Me” or “Unlock Fast, Secure Deployment Now”)

  • Visually prominent and easy to find (contrasting button color, strategic page placement)

  • Personal or urgent, if appropriate (“Start Your Project Today” or “Reserve Your Free Audit Now”

Best practices

  • Use strong action verbs: “Start,” “Book,” “Get,” “Unlock,” “Discover”.

  • Highlight benefits/outcomes: What will they gain? (“Faster Deployment,” “Custom Mobile Solutions,” “Peace of Mind Operations”).

  • Address buyer journey stage: Early-stage CTAs might focus on educational resources, while ready-to-buy visitors get “Book a Call” or “Start Now” options.

  • Offer clarity and trust: If free or no-obligation, specify (“Free Consultation—No Strings Attached”).

  • Make it stand out visually: Use button colors, whitespace, and placement that draw attention.

  • Include secondary CTAs: Not everyone is ready to commit; offer “Learn More” or “Download Service Brochure” as softer steps.

Advanced Tips

  • Personalize where possible (“Let’s Optimize Your Stack” is more relevant than “Contact Us”).

  • Use click-to-call or direct contact, especially for complex/consultative services (“Speak with a DevOps Expert Now”).

Showcase your team

Introduce your company’s main contacts, or at least the user the people the user willd eal with if they need assistance.

Including their photos is a smart move, as it brings the visitor closer to the company and makes interactions a little more human.

Integrate your social media

Social media can help you:

  • Increase visibility – attract new clients.

  • Build closeness – make people feel more connected to you and your company culture.

  • Stay top-of-mind – keep clients aware of your work through regular updates (as long as you keep posting 😉).

Start by linking your LinkedIn, GitHub (for developers), Twitter, and other profiles on your contact page—or even in your website’s footer.

My contact page & SPAM mitigation

See the evolution of my contact page below.

I chose not to display my email or my phone number in my contact page to avoid getting spam.
You don’t want to sort out massive email spam daily.
Some email providers are quite good at catching genuine spam (Gmail, Outlook), but let’s not publish all these precious info for anyone to read.

Instead, I recommend to use a contact form with a Captcha, cf. my article 7 Ways to Stop Form Spam in Remix / Node.js. All other options are more workaround than true solutions:

  • Obfuscate your email, display an image instead.

  • Use a role-based disposable email for public contact.

  • Use a secondary phone number using VOIP, Google Voice, Burner or TextNow.

  • Encode the email/phone number and reveal it after some user interactions (like clicking a button).

Extra anti-spam tricks

  • Enable WHOIS Privacy on Domains: Prevents exposure through domain registration records. This can be done on domain registrars. Some domain registrars offer it for free, e.g:

  • Monitor for Data Leaks: If you’ve published your contact publicly, periodically search for any leaks and take action (change address, update filters, or deprecate old contacts) using:

Quick Recap

To sum up, a good contact page contains:

  • A way to contact you (while minimizing spam).

  • A simple or original aesthetic design.

  • Call-to-action elements.

  • Information that is instantly visible.

So how do you plan to build or improve your contact page?

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Written by

Antonin Marxer
Antonin Marxer

I'm a fullstack freelance developer & DevOps engineer based in Strasbourg, France. I share blogs that spark joy and curiosity on React, Cloud, Serverless, meta-frameworks and AI + Model Context Protocols Graduate of INSA Lyon engineer school ❤️